Forum Discussion
context menu in Word 2016
see my question from October 3, 2024 I still can't solve the problem. Can someone help me? I have a problem with the context menu in word 2016. When I select the text and click the right mouse b...
I take it you are referring to the question context menu in Word 2016 | Microsoft Community Hub ?
It's been a while since I last used that version, but I would try an Office repair first.
Also see if starting Word in application Safe mode makes a difference.
Hello, thank you for your willingness to help me. To understand the problem:
If in word (office 2016), when I right-click, a pop-up window opens. The items that I want to see such as: - cut, - copy, - paste options, etc... are shown to me only when I scroll down the window. There is a large space from the beginning to the location of the listed items, so I have to scroll down to it.
I did not understand your answer: Also see if starting Word in application Safe mode makes a difference.
I am attaching a screen for completeness. The first column is the state when I right click. Column no. 2 shows when I scroll in that window and the third column is the state when I scroll to it completely.
Application Safe mode is discussed in the article https://support.microsoft.com/en-us/office/open-office-apps-in-safe-mode-on-a-windows-pc-dedf944a-5f4b-4afb-a453-528af4f7ac72.
Starting in that mode prevents any add-ins from running and it also makes use of factory default settings, which would help decide the source of this issue.
I warmly greet you, Mr. Blom. Thanks for the recommended procedure.
Yes, I opened word in safe mode and the popup problem went away. However, the emergency mode has some limitations.
I think well if I think that:
1. if I want to have a pop-up window in order, I have to open Word every time in safe mode with restrictions, or
2. open word properly, in normal mode and work with a faulty pop-up window?Safe mode is only for troubleshooting. For a Word session running in that mode, you will have to create a new, blank document (with Ctrl+N) and you will often have to choose a default file type (the one to choose is Office Open XML). Word options are limited in Safe mode, but you should have access to right-click commands etc.
If the issue you described here can't be observed in Safe mode, troubleshooting the Normal template as well as Startup and COM add-ins should be the next steps. See https://learn.microsoft.com/en-us/office/troubleshoot/word/issues-when-start-or-use-word#option5 , https://learn.microsoft.com/en-us/office/troubleshoot/word/issues-when-start-or-use-word#option6 and https://learn.microsoft.com/en-us/office/troubleshoot/word/issues-when-start-or-use-word#option7 .