Forum Discussion
DaveIrl
Jan 06, 2024Copper Contributor
Contacting the Server for Information
When I try to save a MS Word document, I get this message “Contacting the Server for information” and it hangs for approx 1 minute before saving the file.
I have attached a screen shot of the error message.
All my MS Office programs are all up to date.
I have a very fast computer with plenty of disk space.
I have been using this desktop for the past 4 years and this problem started happening about 3 months ago.
I use OneDrive. I have settings to keep local copies of all my files on my local computer.
I logged a ticket with Microsoft Support but they have not fixed it.
The strange this is that I have a laptop that is a mirror copy of my desktop, and the problem does not occur on the laptop.
Any ideas?
Thanks in advance,
Dave
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