Forum Discussion
Comment balloon opening on top of text on right side hover
In my experience, you may have to experiment with several different values for the "Preferred width." However, I have seen what you describe: no matter which value is set, the comments won't "behave." Sometimes, copying and pasting into a new document fixes the issue, but not always. Thanks for the follow-up!
https://answers.microsoft.com/en-us/msoffice/forum/all/ms-word-comments-now-opening-in-annoying-window/f561c94a-cf38-478f-91b0-f581b061bfb7?page=1
I agree with this poster that this issue has become very problematic and has signficantly affected my productivity. I need to work in the comments and the text at the SAME TIME, and the comment I'm working on keeps opening in a new box on top the the text. I click it away, and it opens again after about 10 seconds.
Yes, my documents have lots of comments from multiple people, and those comments tend to be long, but that is how it has always been, and this problem only started happening around the time the Modern Comments update was loaded (which I have, but I have disabled it under Options).
I have a subscription product through my office and cannot revert to a previous version of Word.
If anyone knows of a way to turn off this incredibly annoying feature, please let me know.
Unfortunately, if there are sufficiently many comments on the same page, the workaround to increase the "Preferred width" of the balloon/markup area may not help.
Try copying document content into a new, blank document (I believe we discussed that method before).
In addition, you can send feedback to Microsoft. In Word for Windows, use File > Feedback > Send a Frown (for more, see https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11).
Hello Jaycee1159,
It seems that we, non-MS people on this forum, won't be able to help you in this particular situation.
You write how it affects your productivity, and potentially the productivity of your colleagues as well. This is, IMO, a question to your manager and your IT department. They need to talk to MS as the provider of the product your company works with. You make a strong case - please do raise this issue directly with Microsoft and perhaps you'll be able to help us all.
Please let us know how it went!
