Forum Discussion
Comment balloon opening on top of text on right side hover
Here, I am running a perpetual license (Office 2021) and there are pop-ups for comments when I choose the "Simple Markup" view. Are you seeing something like the screen shot below?
Note that if you are running a subscription version, modern comments may already be implemented, depending on the version you are running.
Note that if you see an option called "Enable modern comments" at File > Options > General, you can clear it and temporarily revert to the classic comment interface. (There is a corresponding option in Word for Mac Preferences.)
- Jaycee1159Mar 16, 2022Copper Contributor
Yes, that is exactly what it looks like, although I am seeing it in All Markup view.
It looks like this:
I am using a subscription version of Office through my company, but none of my coworkers have noticed this yet, and we all use Word the same way. We are editors and our Word docs have lots of tracked changes and lots of comments, and we need to see it all.
My options don't have the line for Modern Comments:
The constant pop-ups of comments is very distracting when I'm working on a document.
The pop-up is useless because it blocks the text and it only shows part of the comment. I have to scroll down or expand the box and move the comment box to see the full comment and the text at the same time. I keep clicking the box closed, but it pops up again after another 10 seconds or so.
- Stefan_BlomMar 16, 2022MVP
Thanks for the screen shot which helped clarify the situation. I now see that this isn't about modern comments at all. 🙂
In fact, a "stand-alone" comment window like the one in your screen shot indicates that Word can't fit all the comments in the Markup area, because there are too many comments on that particular page. To fix this, increasing the "Preferred width" for the balloons usually helps. You will find that option in the Advanced Track Changes Options dialog box. I tend to specify 15 centimeters for the balloons.
- Jaycee1159Mar 16, 2022Copper ContributorI tried as you suggested, and that didn't work, but it may be because the comments are too long and too many even when I changed the width to the maximum.
I was able to find a workaround, which was to copy and paste the entire document into a blank Word doc created on my computer. (Most of our files originate from external authors that use different versions of Word).
Perhaps it is a compatibility issue.
Thank you for your help!