Forum Discussion
Can't export word document to PDF/A (ISO 19005).
lakibuk When you do not use the PDF/A option, do you have the same boxes checked as when trying to use the PDF/A option? If not, check all of the boxes in the same way (as when using the PDF/A option) and see if the same error occurs when you do not use that option.
I believe that the issue may occur because a font file cannot be found.
If that does not overcome the issue, try performing an On-Line repair of the Office installation as detailed in the Knowledge Base article at:
Thanks for your reply.
I've tried online and quick repair, the error is still there.
All other options are checked the same way when exporting PDF normally.
Also the PDF/A export works in Libre Office.
- Mar 06, 2023
lakibuk Does the problem affect all documents, or just one particular document?
If it is just one document, can you upload a copy of it to a sharing site, such as OneDrive or Dropbox so that we can investigate the issue.
- lakibukMar 06, 2023Copper ContributorAll documents. Even a freshly created blank page can't be exported.