Forum Discussion
Can edit document stored in SharePoint in Word Online but not Word 2016
Got to the bottom of this at last! I was syncing this library to OneDrive and apparently syncing libraries which include different content types causes problems and prevents updating of the documents from OneDrive. I've stopped the sync and all now works fine ... other than from OneDrive.
Really hoping Microsoft resolve the issues of syncing SharePoint doc libraries which utilise content types as it's killing adoption of their tools for us.
Oz,
Thanks for posting your findings. I've also been experiencing this issue for a library that only has the default Document content type. Once i stopped syncing the library to my OneDrive client, Word now opens the document in edit mode.
Another update:
By unchecking the following option within the OD4B client, i was able to keep my document library syncing and still edit files in Word from SharePoint Online.
Thanks Ryan. So, we can either not sync files and collaborate on them online, or sync files and not collaborate on them!
Microsoft, I haven't seen anything in your advertising that says you lose either the sync or the collaboration functionality if you use content types - is this a bug that you're working on?
Oz,
Turns out the issue i ran into was related to the document library having a required column. The following article talks about the limitation of this; open the article and search for read-only:
https://support.microsoft.com/en-gb/help/3125202/restrictions-and-limitations-when-you-sync-files-and-folders
We'll most likely instruct our users to just not sync and collaborate online for those libraries.
The next thing I'm interested in testing out is the Windows 10 Fall Creators Update and the files on demand feature for OneDrive. If we can't sync offline, can we use the placeholders to easily navigate our libraries using Files on-demand? I personally like having access to the file structure in Windows Explorer vs. having to open a browser and navigate to a site.