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Oz Oscroft's avatar
Oz Oscroft
Iron Contributor
Sep 08, 2017

Can edit document stored in SharePoint in Word Online but not Word 2016

Hi all - weird one for you!   We've got a load of Word files in a document library in SharePoint (Office 365).  The files use 2 content types (which may or may not be relevant) - here's the problem...
Word Online
Oz Oscroft's avatar
Oz Oscroft
Iron Contributor
Sep 11, 2017

Got to the bottom of this at last!  I was syncing this library to OneDrive and apparently syncing libraries which include different content types causes problems and prevents updating of the documents from OneDrive.  I've stopped the sync and all now works fine ... other than from OneDrive.

 

Really hoping Microsoft resolve the issues of syncing SharePoint doc libraries which utilise content types as it's killing adoption of their tools for us.

  • dventura00's avatar
    dventura00
    Copper Contributor
    Feb 13, 2023
    This fixed my issue, I had even tried Un-syncing deleting and re-syncing but that didn't work the first time, I may give it another try though.
  • Ryan Steeno's avatar
    Ryan Steeno
    Brass Contributor
    Jan 03, 2018

    Oz,

    Thanks for posting your findings.  I've also been experiencing this issue for a library that only has the default Document content type.  Once i stopped syncing the library to my OneDrive client, Word now opens the document in edit mode.

    • Ryan Steeno's avatar
      Ryan Steeno
      Brass Contributor
      Jan 03, 2018

      Another update:

       

      By unchecking the following option within the OD4B client, i was able to keep my document library syncing and still edit files in Word from SharePoint Online.

       

      • Oz Oscroft's avatar
        Oz Oscroft
        Iron Contributor
        Jan 03, 2018

        Thanks Ryan.  So, we can either not sync files and collaborate on them online, or sync files and not collaborate on them!

         

        Microsoft, I haven't seen anything in your advertising that says you lose either the sync or the collaboration functionality if you use content types - is this a bug that you're working on?

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