Forum Discussion
Blank doc
Hi all, A user uploaded a Word document to Teams yesterday and made some edits. Today she opened the document and it was blank. She's been working solely through Teams. Looking at the 2 history vers...
That's the original uploaded size. The size in the cloud is 18 kb.
Hi Laura
Sounds like something has erased your content.
I tend to avoid doing any heavy duty editing of docs in Teams and opt instead to Synchronise my Teams SharePoint group (or channel) with my PC and then work on the file from File Explorer.
You can do that by going to the Channel where the file is, open SharePoint Online from the menu, in SharePoint Online click onto Sync, and if OneDrive for Business is installed, it will let you sync the files to your PC.
Best wishes with your issue. It isn't normal behaviour for Teams to erase files as yours did!
Cheers
Damien
Sounds like something has erased your content.
I tend to avoid doing any heavy duty editing of docs in Teams and opt instead to Synchronise my Teams SharePoint group (or channel) with my PC and then work on the file from File Explorer.
You can do that by going to the Channel where the file is, open SharePoint Online from the menu, in SharePoint Online click onto Sync, and if OneDrive for Business is installed, it will let you sync the files to your PC.
Best wishes with your issue. It isn't normal behaviour for Teams to erase files as yours did!
Cheers
Damien