Forum Discussion
pjubasesq
Nov 20, 2023Copper Contributor
All Word Docs Automatically Saving as PDFs
Hello, every time I try to save a Word doc, it automatically saves as a PDF. I can no longer save Word docs as Word docs. Then, I have right click on the saved PDF doc and open with Word.
Nov 21, 2023
pjubasesq If in Word, under File>Options>Save, you have Word DOcument (*.docx) set as the format in which files are to be saved, it appears likely that you have an Add-in that is intercepting the saving of your documents.
Try starting Word in Safe Mode, by holding down the CTRL key while starting it until asked to confirm that you want to start it in that manner. Then see if the problem still occurs. If it does not, see the section dealing with Add-Ins in the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at: