Forum Discussion
abcdhgfeabcsfg
Aug 03, 2026Occasional Reader
Add-ins not working
Hi team, I am unable to use Add-ins. I have used two AI chatbots to troubleshoot and understand the issue, and I spoke to two Microsoft support people, the second of whom advised me to raise the ...
dailamator
Aug 04, 2026Occasional Reader
Getting the same issue here. Apparently it's a region thing in my case. Here's more details.
Addins don't work on my personal account (both on the applications and the word/excel online) but they work when i use another account like my work account. This may point to an account issue but it's not. I remote my PC at home and everything works on my personal account. So it's just my personal account not working overseas. Even a VPN doesn't help