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MichaelWoerner's avatar
MichaelWoerner
Copper Contributor
Apr 16, 2021

Acrobat pdf-Maker Add in deactivates macros in a macrobased template after having created the pdf

The head line says everything i think:   i have a macro-enabled word template. If i use the on board "save as pdf"-function it works all correct. If i use the acrobt pdf maker add in, the pdf is ...
Rich89's avatar
Rich89
Brass Contributor
May 07, 2021
The intent of the process disabling macros for protection is probably meant for the “average” user. I’m only guessing at this point. I can’t really speak to Adobe’s intentions.

Or, perhaps the add-in creates macros in the process of what it does and disables macros when it’s done?

I really can’t say. We’d have to get answers from them. I can definitely see how this is a problem though.
MichaelWoerner's avatar
MichaelWoerner
Copper Contributor
May 07, 2021
I talked to Adobe already....They don't want to know at all from it. Their reply was: pdf is created, anything what happens then is not their responsibilty.
But that was before i knew the thing with the registry key. It is unbelievable how user-unfriendly their customer service is.

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If i use the on board \"save as pdf\"-function it works all correct. If i use the acrobt pdf maker add in, the pdf is ...","body@stringLength":"766","rawBody":"

The head line says everything i think:

 

i have a macro-enabled word template.

If i use the on board \"save as pdf\"-function it works all correct.

If i use the acrobt pdf maker add in, the pdf is created, but it deactivates the macros and i cannot work further with the document. 

So what is the difference between Acrobat pdf-maker add in and save as function (which is not as comfortable and the reason why i do not want to use it). 
Adobe support says: well pdf is created, what happens afterwards is not our problem

Microsoft support says: Add in is written and provided by adobe: so not our business at all respectivly i was forwared to this forum. so let's see if anyone can help here.

 

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But that was before i knew the thing with the registry key. It is unbelievable how user-unfriendly their customer service is.","body@stringLength":"287","rawBody":"I talked to Adobe already....They don't want to know at all from it. Their reply was: pdf is created, anything what happens then is not their responsibilty.
But that was before i knew the thing with the registry key. It is unbelievable how user-unfriendly their customer service 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