Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Mark Smith
Mar 06, 2019Copper Contributor
The latest update has indeed fixed this issue. Thanks MS
Marcel_S_T
Mar 07, 2019Copper Contributor
I can confirm that (at least for me), that after installing KB4482887 on both my client PC (Windows 10 1809) and my Windows Server 2019 machine, I haven't seen the issue again. Everyone that attempts to reproduce it should update builds on both ends.