Forum Discussion
Extremely slow opening of Office files through SMB
Computerlab years ago i can remember, that with office 2010, we had the same issue.
We found in the programs and feature a microsoft offce 2010 file checking tool installed (maybe with an office update). I don“t know exactly the correct name, but if you look in to programs and feature it is obvious.
After deinstallation it worked like expected.
Hope this helps.
- Kushal1Oct 23, 2020Copper Contributor
Rene_Gross Hi
Is that Microsoft SharePoint Foundation Support?
We have tried to remove above feature but still facing the same issue.
- Rene_GrossOct 23, 2020Iron Contributor
Kushal1 in our case there was no sharepoint involved.
This is, what i mean: https://social.technet.microsoft.com/Forums/office/en-US/32887181-2d25-4941-b527-6f223e8b88b0/how-to-remove-microsoft-office-file-valdation-addin
"Office File Validation Add-In" is the name of the tool. It comes with windows update but stays in programs and feature. ( we have got this only with office 2010, not with o2016 or later)
Another possibility found here: https://docs.microsoft.com/en-us/office/troubleshoot/performance/office-slow-or-stop-responding
Maybe your network connection has problems and this could help.
But again, in our case there was no sharepoint in conjunktion with that.
- Kushal1Oct 25, 2020Copper Contributor
Rene_Gross Thank you for your response!!
I think this office validation Add-in, now integrated as Protected View. We have already tried to disabled it.
Also tried to disabled Micro, Add-in, ActiveX added network location in Trusted location. etc
And tried the registry settings as well. But still having the same problem.
We have also tried to remove the Office using removal tool and installation.
I think this is something to with server. We have tried to remove antivirus. disabled firewall, adding entry in host file, disabled NetBIOS, disabled Caching . but no luck. But same things are working on newly build server.