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Customstrat's avatar
Customstrat
Copper Contributor
Oct 01, 2025

"Install Windows Windows could not finish configuring the system..." Stuck!

Tried to reset my wife's laptop to factory settings by reinstalling Windows. At one stage of the process after an automatic restart I got this error message. 

 

I then hit Shift/F10 to open Command Prompt and input "cd oobe" and hit Enter. I then input "msoobe" and hit Enter. Now the laptop displays a spinning circle of white dots with the caption "Just a moment..." and has been doing so for the past five hours. After this length of time I'm assuming that it's stuck and nothing will happen.

 

What can I do?

2 Replies

    • Customstrat's avatar
      Customstrat
      Copper Contributor
      Oct 01, 2025

      Thanks but I can't boot into anything, let alone advanced recovery options. 

      When I hit the power button it goes into the screen with the window emblem and the spinning dot circle and then shifts to a grey screen with the spinning dot circle. That's it. Nothing at all happens if I try F2 or F12 or Shift/F10.

      I'm thinking, at this stage, that the simplest solution is to replace the SSD and start from scratch with a clean install. 

       

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