Forum Discussion

NasserNBM's avatar
NasserNBM
Copper Contributor
Nov 03, 2021
Solved

Your Windwos Insider Build ran into a problem

Hello,

so i've been getting windwos crashed but i dont know why its keep crashing and saying your windwos insider build ran into a problem and my pc is good and i installed all drivers i need its kinda annyoing please can someone help me with that

 

  • SalmanAhmed's avatar
    SalmanAhmed
    Nov 03, 2021

    Hi NasserNBM 

    As I see the screenshot, the BSOD caused by bugcheck 0x0000003b as shown execution code and memory address. There are few causes for the bugcheck 0x0000003b as below:

    • Windows file corruption
    • Device driver issue
    • Hardware Installation/Removal
    • Registry configuration
    • Memory failure

    I have few recommendation to resolve the issue, please run cmd in elevated mode (Run as Admin), and execute the below commands step by step:

     

    chkdsk c: /f
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

     

    The first command will scan and fix the errors on the system drive, second will check the system file corruption, the third and fourth command will use DISM (Deployment Image Servicing and Management) tool to scan/restore the health of the windows installation image.

     

    Additionally, check for any recently added or removed hardware, and check device manager identify the unknown devices that are marked with an exclamation sign (!) in yellow color. Update these driver with release by the manufacturer. 

     

    I hope these steps could helpful for you. Please share your feedback, do not hesitate to contact me for further assistance, I will welcome all the questions you may have.

5 Replies

  • SalmanAhmed's avatar
    SalmanAhmed
    Steel Contributor
    Nov 03, 2021

    Hi NasserNBM 

    Press Win + X to launch Event Viewer from the power user menu. Go to Windows Logs, select System, find the event that related to Error and Warning at the time of BSOD.

      • SalmanAhmed's avatar
        SalmanAhmed
        Steel Contributor
        Nov 03, 2021

        Hi NasserNBM 

        As I see the screenshot, the BSOD caused by bugcheck 0x0000003b as shown execution code and memory address. There are few causes for the bugcheck 0x0000003b as below:

        • Windows file corruption
        • Device driver issue
        • Hardware Installation/Removal
        • Registry configuration
        • Memory failure

        I have few recommendation to resolve the issue, please run cmd in elevated mode (Run as Admin), and execute the below commands step by step:

         

        chkdsk c: /f
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

         

        The first command will scan and fix the errors on the system drive, second will check the system file corruption, the third and fourth command will use DISM (Deployment Image Servicing and Management) tool to scan/restore the health of the windows installation image.

         

        Additionally, check for any recently added or removed hardware, and check device manager identify the unknown devices that are marked with an exclamation sign (!) in yellow color. Update these driver with release by the manufacturer. 

         

        I hope these steps could helpful for you. Please share your feedback, do not hesitate to contact me for further assistance, I will welcome all the questions you may have.