Forum Discussion
Windows update error
I have been trying to do a windows update for the past few weeks. Everytime the computer restarts to install updates it just errors out saying "something went wrong, undoing changes" it then does this few times before finally booting into windows. I have tired to delete the update files and redownload them but I am still having this issue. I was just in contact with MS support and they ran this command.
sfc /scannow && DISM /Online /Cleanup-image /RestorehealthThat returned with this:
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
Deployment Image Servicing and Management tool
Version: 10.0.22621.1
Image Version: 10.0.22631.2338
[===========================84.9%================= ]
[===========================88.7%=================== ]
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.They then directed me to post my issue to this forum. Anyone have any idea how to go about solving this?
- Hi,
You should be able to find the exact reason in the "Event Viewer".
It is in “Windows Logs” > “System” . Then filter current log, and in the “Event Sources” select “’WindowsUpdateClient”. - Are you using Windows Insider?
Try run the following command:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealthReza_Ameri Yes I am using Windows Insider. Those command results are below:
C:\Windows\System32>DISM /Online /Cleanup-Image /CheckHealth Deployment Image Servicing and Management tool Version: 10.0.22621.1 Image Version: 10.0.22631.2338 The component store is repairable. The operation completed successfully. C:\Windows\System32>DISM /Online /Cleanup-Image /ScanHealth Deployment Image Servicing and Management tool Version: 10.0.22621.1 Image Version: 10.0.22631.2338 [==========================100.0%==========================] The component store is repairable. The operation completed successfully.- Make sure report this issue using the Feedback Hub app.
Follow troubleshooting steps on the following website:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c
