Forum Discussion

Copper Contributor

Dec 12, 2023

Windows update error

I have been trying to do a windows update for the past few weeks. Everytime the computer restarts to install updates it just errors out saying "something went wrong, undoing changes" it then does thi...

Reza_Ameri

Silver Contributor

Dec 12, 2023

Are you using Windows Insider?
Try run the following command:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth

Jfolsom

Copper Contributor

Dec 13, 2023

Reza_Ameri Yes I am using Windows Insider. Those command results are below:

C:\Windows\System32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22631.2338

The component store is repairable.
The operation completed successfully.

C:\Windows\System32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22631.2338

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

Reza_Ameri
Silver Contributor
Dec 14, 2023
Make sure report this issue using the Feedback Hub app.
Follow troubleshooting steps on the following website:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c
- Jfolsom
  Copper Contributor
  Dec 17, 2023
  lmao now I have gone full circle... I started there, went to MS support, MS support directed me here and now I am being redirected to where I started. Thanks for the help!
  - Reza_Ameri
    Silver Contributor
    Dec 17, 2023
    Try performing Clean Boot and see if the problem persists?
    Have a look at:
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd