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Joaofixe_02's avatar
Joaofixe_02
Copper Contributor
Sep 06, 2022

windows update a problem has occurred. try opening settings later

i can't update my Windows version.

every time i check for an update i get this error "windows update a problem has occurred. try opening settings later".
My Windows version:

Windows 11 Home Insider Preview Edition 
Dev release
Installed on ‎30/‎01/‎2022
OS Build 22543.1000
Windows Feature Experience Pack 1000.22543.1000.0

 

  • KapilArya's avatar
    KapilArya
    MVP
    Sep 07, 2022
    Run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!
    • Jim_Safran's avatar
      Jim_Safran
      Copper Contributor
      Nov 12, 2022

      KapilArya@Joaofixe_02 Have tried everything...and this. Interestingly, these two files could not be found when I tried to execute the command

       

      Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
      Ren C:\Windows\System32\catroot2 Catroot2.old

       

      This is / was the last good update 

       

      Frustrated, last time this happened, it corrupted my OS and had to do a complete reinstall. I lost some data. Thanks,  @Jim_Safran

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