Forum Discussion
Joaofixe_02
Sep 06, 2022Copper Contributor
windows update a problem has occurred. try opening settings later
i can't update my Windows version. every time i check for an update i get this error "windows update a problem has occurred. try opening settings later". My Windows version: Windows 11 Home Inside...
KapilArya
Sep 07, 2022MVP
Run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. See if it works.
If that doesn't work, try this:
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if Windows Updates works then.
Let us know if this helps!
If that doesn't work, try this:
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if Windows Updates works then.
Let us know if this helps!
- Jim_SafranNov 12, 2022Copper Contributor
KapilArya@Joaofixe_02 Have tried everything...and this. Interestingly, these two files could not be found when I tried to execute the command
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.oldThis is / was the last good update
Frustrated, last time this happened, it corrupted my OS and had to do a complete reinstall. I lost some data. Thanks, @Jim_Safran