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TomBarkas's avatar
TomBarkas
Copper Contributor
Dec 25, 2023

"Windows Insider Build ran into a problem", but im not enrolled!

Hi, I've recently started getting this message occasionally on shutting down the computer. Not sure why. I'm not enrolled on an Insider programme. I did install one of these Previews offered in Windows Updates about 6 months ago - could this be the cause? If so, how do I get rid of this? I checked and I'm NOT enrolled on the Insider programme.

    • TomBarkas's avatar
      TomBarkas
      Copper Contributor

      Reza_Ameri . Thanks for the reply. I had no updates to download, Ran trouble-shooter and it detected problems and sorted them:

      IsPostback_RC_PendingUpdates
      IsPostback: False

      InformationalWaaSMedicService
      Issue found by:BinaryHealthPlugin;DynamicProtectionPlugin

      InformationalIsPostback_RC_PendingUpdates
      IsPostback: True

      InformationalService Status
      Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

      InformationalService Status
      Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

      Collection information
      Computer Name: NEWMESH
      Windows Version: 10.0
      Architecture: x64
      Time: 26 December 2023 06:47:50

      Publisher details Expand
      expand

      Background Intelligent Transfer Service
      Find and fix problems that may prevent background downloads from working
      Package Version: 3.5
      Publisher: Microsoft Windows
      Windows Network Diagnostics
      Detects problems with network connectivity.
      Package Version: 4.0
      Publisher: Microsoft Windows
      Windows Update
      Resolve problems that prevent you from updating Windows.
      Package Version: 9.3
      Publisher: Microsoft Windows
      Windows Update
      Resolve problems that prevent you from updating Windows.
      Package Version: 9.2
      Publisher: Microsoft Corporation

       

      Ran Updater again - no new updates.

       

       

      What I don't understand is how I get this green screen for Windows Insider programme when I'm not enrolled on it. Does this Preview Update enroll you without your permission? If so, the Insider Programme says my email address is not enrolled

      • Deleted's avatar
        Deleted

        TomBarkas 

        The decisive thing is what kind of build you have now, without this information it is impossible to answer.

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