Forum Discussion
Windows 11 won’t recognize Integrated motherboard Bluetooth
I am currently using;
ASUS ROG Strix B550-E Gaming Motherboard
AMD Ryzen 9 5900X
34 Replies
- RetoKummerCopper Contributor
Thx a lot - that 10 sec cutoff from power supply also worked for the Z690 Formula 🙂
- MEDaughertyCopper Contributor
After 35 years of computer work, I though jbsan3's guidance to unplug all USB devices and unplugging the power supply was stupid. UNTILL IT WORKED. Seems to be an ASUS motherboard problem. Mine is an ASUS Z97 Deluxe.
- PixelatedCopper Contributor
Me Too! I can't believe years of computer knowledge went down the drain. But jbsan3 guidance really work, I'm so dumbfounded, going crazy restart and safe mode back and forth, only to end up this. Asus X Maximus Formula board here. Powercycle without unplugging usb, wait all the lights of board went out, boot up and double check bluetooth and wifi controller enabled in bios then went in windows 11 to find the icons went back up. It occurs to me on Windows 11, so I can atest this method works for windows 11 too.
- ratsilvaCopper Contributor
Lol I know the feeling. It's a real brain buster. But finding the fix opened a new world of insight.
Computer are becoming real strange in there workings.
I wonder if the Bluetooth is always on for tracking reasons.
Amazon Alexa , and the Apple gents use Bluetooth triangulation to locate and track devices even when location is off on the device.
Using Bluetooth active devices, like my motherboard, may be used for this...
Who knows... 🤔
- p0rt1rCopper Contributor
If you're lazy like me, go into bios and disable Bluetooth Controller.
Reboot into windows and immediately restart.
Open bios and enable Bluetooth Controller.
Mines an ASUS X670E-E.
- sharkusCopper Contributor
Same issue with ASUS TUF Z390-PLUS, power cycle worked fine.
Adding here for consistency.
- eelco_de_vCopper ContributorSame for me on a ASUS PRIME B650M-A WIFI
- rodrigolimaCopper Contributorjbsan3 solution worked perfectly! Merci!
By the way, I have an ASUS ROG STRIX Z690-E GAMING WIFI motherboard. Adding it here to help anyone googling for a solution.
Solution translated: unplug any USB devices, unplug power from PC for 10 seconds (to energy cycle the motherboard) and try again.
I was about to buy a bluetooth adapter. Thank you! - gizmoghost95Copper ContributorI registered to techcommunity just to reply to you jbsan3.
You're fix worked.
For people who don't want to google translate - Check if bluetooth is enabled in your BIOS. Unplug all USB devices, unplug your power supply for 10 seconds (this should reset your mobo) and boom. It works!- MFosterLCSDCopper ContributorThe fix posted by jbsan3 works like magic. Thank you!
- ZeaigCopper ContributorTo make things easier for everyone, If you are having this issue with an ASUS ROG Strix Motherboard and Windows 11.
jbsan3 had the correct answer but I will translate for him, Shut down your PC and unplug it from the power cable for about 1m until the power fully cycles out of the motherboard. Plug it back in and turn your PC back on and the Bluetooth should show up in the Device Manger and become detected by your PC again. - jbsan3Copper ContributorJ'écris ceci en Français mais j'espère que la traduction fonctionnera pour vous. J'ai une carte mère ROG STRIX B550-F GAMING WIFI et je n'ai pas pu avoir le Bluetooth pendant un moment. C'est un bug que j'ai pu avoir avec ma carte mère qui est assez bizarre. Débranchez l'entièreté des périphériques usb de votre carte mère puis débranchez l'alimentation de celui-ci pendant 10 secondes.
Rallumez votre pc et dites moi si cela a fonctionné. En coupant l'alimentation de votre matériel, la puce devrait s'être réinitialisé. Vérifiez quand même que le Bluetooth est activé sur le bios après cela après les différentes manipulations que vous avez effectué au dessus- NuclearScrubCopper Contributor
jbsan3 It is absolutely insane that we are currently in the middle of 2024, and yet, what you said is still the only relevant answer. Microsoft and reddit were not helpful. only you. Thank you kind stranger.
Il est absolument insensé que nous soyons actuellement en plein milieu de l’année 2024, et pourtant, ce que vous dites reste la seule réponse pertinente. Microsoft et Reddit n'ont pas été utiles. seulement vous. Merci gentil étranger.
- VilleRimCopper Contributor
AxlGundamI'm adding that I'm having the exact same problem with my asus b550m-plus wifi motherboard. ASUS support gave me the same fix attempts but nothing worked, they just defaulted to motherboard not being supported by win11 and that I should reverty back to win10. I'm hoping more comments on these message chains could help microsoft fix the issue if the problem is on their end.
- jbsan3Copper ContributorJ'écris ceci en Français mais j'espère que la traduction fonctionnera pour vous. J'ai une carte mère ROG STRIX B550-F GAMING WIFI et je n'ai pas pu avoir le Bluetooth pendant un moment. C'est un bug que j'ai pu avoir avec ma carte mère qui est assez bizarre. Débranchez l'entièreté des périphériques usb de votre carte mère puis débranchez l'alimentation de celui-ci pendant 10 secondes.
Rallumez votre pc et dites moi si cela a fonctionné. En coupant l'alimentation de votre matériel, la puce devrait s'être réinitialisé. Vérifiez quand même que le Bluetooth est activé sur le bios après cela après les différentes manipulations que vous avez effectué au dessus.