Forum Discussion
weeloshwhale
Dec 07, 2021Copper Contributor
Windows 11 possibly causing Edge and other browsers to crash
final edit:
months after the clean reboot and eliminating ad blockers this seems to be working well.
I've been having consistent problems with browser crashing since the update to Windows 11. I've seen it with the Edge browser and the Brave browser, with and without extensions, and on multiple user profiles. Everything is updated, there are no pending updates or restarts.
I initially thought it was 2 extensions working against each other, but the problem persisted after uninstalling all extensions and even when trying on a different profile without any extensions installed in the browser.
EDITS / summary:
- sfc /scannow did not find any issues
- Edition Windows 11 Home, Version 21H2, Installed on 10/30/2021, OS build 22000.348, Experience Windows Feature Experience Pack 1000.22000.348.0
- after doing a clean reboot, I believe the problem is either UBlock Origin or one of the system boot processes as I’m still getting the crashes
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- radekkuszykCopper Contributor
I faced tis issue with all browsers crushing - actually they were stopped or freeze. All Sunday lost for finding solution 🤬.
The solution in my case was very simple: uninstalling McAfee WebAdvisor extension. Immediately went back to normal.
Hope this helps at least some of you as well. - AlphaCopieCopper Contributor
weeloshwhaleI had this issue for over a month and it affected most browsers (Chrome, Firefox, Edge...) and it was so frustrating, I tried what was suggested here and still the problem persisted. For me the crash occured when I try to resize / move the browser window or drag a tab outside of it.
So I tried this:
- Uninstalled my graphic card driver (Nvidia) (From Programs & Devices Manager) ;
- Removed everything related to it (additional software like Nvidia control panel, Game Experience...) ;
- Downloaded and installed the driver from Nvidia website.And now the problem is resolved, I have no more crashing in browsers, I'll post and update if this changes.
I think most likely it was the graphic card driver that was installed via Windows Update had issues and caused the crash.
I hope this helps.
_______________________
Windows 11 Pro
Version: 22H2
Build: 22621.1485
Windows Feature Experience Pack 1000.22639.1000.0
- Frank68Copper Contributor
Yesterday, according to your message, I updated the graphics card. I'll tell the results asap here. Hopefully it works...
Thanks AlphaCopie
- AvatarsRadioCopper ContributorBrand new computer our company invested in to solve a problem with lack of power to do what we need. Our business DEPENDS on this computer, and all it does is crash when ANY browser is launched, including Chrome, Opera and Edge. Even our live streaming software, which is dependent on browser technology is crashing. Microsoft, Windows 10 worked fine. Our entire business is at a standstill because of this problem. PLEASE HELP
- raju299Copper Contributor
Any solution for this issue yet. Am using windows 11 for past 1 year and it seems to be so frustrating to see the browser closing unexpectedly (while writing exams, watching youtube ) literally any sort of activity, Even if the browser is idle also it crashes. I tested the same on Firefox, Brave, Edge and the issue persists.
Please let me know if there is any solution for this.- weeloshwhaleCopper ContributorYes, here’s my reply from earlier:
Apparently, Windows 11 (and the new Edge) comes with several “security revamps“ and in their language it should technically mean that you don’t need any security plugins to work safely (I have no way of confirming this but please let us know if you do).
This basically means that any plug-in or add-on or a program that you install that has security features like an antivirus or an ad blocker or a VPN would potentially conflict with the running operating system and cause glitches.
In my case, I reinstalled Windows 11 altogether and started with a fresh copy of Edge with no extensions. This seemed to work and since then I have only added one or two extensions that still seem to be working OK for the time being.
It kinda sucks that I can’t customize much but at least it’s not crashing every 6.5 minutes. My next step would have been to factory reset my computer and go back to Windows 10 and forget about the upgrade.
- SoulReaverCopper Contributor
Same issue here crashes twice a day. Just did a repair of Edge and will post if that fixes the issues. Extensions Don't seem to be related.weeloshwhale
- piguniosCopper Contributor
SoulReaver What helped solve my problem was disable hardware acceleration on Opera and Chrome. Edge I haven't tried and I don't need to cause I mostly use Opera. But I should expect it works on Edge too.
- SoulReaverCopper Contributor
pigunios Thanks for the advice, still getting BSOD.
- teckniecCopper ContributorI have the same thing happening to me. I upgraded from 10 to 11 but I had several bugs and performance issues so I decided to do a clean install. I don't know about other browsers but in brave every once in a while the system will freeze during video playback, not website specific. If I wait a while, I get a prompt from AMD that the driver timed out.
- Frank68Copper Contributor
Hi there, since a few weeks same problem. As soon as I use two internet usages (e.g. downloading something like Windows updates) and browsing in another browser, everything does not respond, hangs or crashes, sometimes with the message that I should not have enough memory (8Gb). I have running TaskManager simultaneously and saw that, when "internet crashes", memory is only used around 50%.
I was hoping for a solution, but I'm feeling better that more people have this problem, I thought it was only me by overusing the laptop. Using Brave, Chrome, FireFox, Opera, all having same problems. And I did not forget mentioning using Edge, as I'm not happy with Edge and not using that browser.
Specs: Lenovo Ideapad, Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz, 8Gb, Win11 Home 21H2, 22000.918, Dutch language. I hope that MS will resolve the problems, as I'm thinking of returning to W10.
- HirokamiCopper ContributorHi! Same issue here... So frustrating. All browsers crash simultaneously (sometimes after some temporary black window). Sometimes the issue is reflected also to the Windows UI, showing me glitched border on some windows. I will do a scannow but I'm not very confident it will work... Any news from you?
- piguniosCopper ContributorI have went from windows 10 to windows 11 a few months ago also to improve gaming with HDR. Which is a great feature. But the last few weeks I also encountered the same problem. With all browsers I tried, Edge, Chrome, Opera, they all eventually start to freeze up when opening a new Tab and try to Google something. Sometimes playing a video. I tried reinstalling them and it helps for a bit but it all comes back. I though it might be a driver issue but it must have to di with Windows 11 if I see all these complaints. Even if I have 8-9 tabs open it should not be a problem with 32gb ram on a Ryzen 5000 system and a rather fast graphics card. I just can't figure it out! Very frustrating! I will try some of the tips I read here. Any solutions Microsoft?
- YunoGasaiCopper ContributorSame here. Opera GX, Edge, Chrome, Firefox......all browsers having issues with pages regularly crashing. Been on Win 11 for 6 months and every day I think about going back to 10.
- JulieSeattleCopper Contributor
Serees Good to know. I have Geek Squad coverage on my laptop and will likely quiz them about it. Thanks!
- JohnRBowdenCopper ContributorSame problem. Installed Win 11 on a new Build about 3 months ago, initially no problems. But starting about a week ago both Edge and Brave are repeatedly crashing.
- icole26151Copper ContributorSame issue, tried rebooting and updating all the BIOS. Issue persists. Seems to be an issue with windows 11. Please fix Microsoft!
- SereesCopper Contributor
weeloshwhale i can relate to this so much. I also use just two browsers edge and brave and it frustration when both of them crashes at the same time. Tried removing some extensions but still not good. Thinking of trying chrome to see if it works fine