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weeloshwhale's avatar
weeloshwhale
Copper Contributor
Dec 07, 2021

Windows 11 possibly causing Edge and other browsers to crash

final edit: months after the clean reboot and eliminating ad blockers this seems to be working well.  I've been having consistent problems with browser crashing since the update to Windows 11. I'...
AlphaCopie's avatar
AlphaCopie
Copper Contributor
Apr 03, 2023

weeloshwhaleI had this issue for over a month and it affected most browsers (Chrome, Firefox, Edge...) and it was so frustrating, I tried what was suggested here and still the problem persisted. For me the crash occured when I try to resize / move the browser window or drag a tab outside of it.

 

So I tried this:

 

- Uninstalled my graphic card driver (Nvidia) (From Programs & Devices Manager) ;
- Removed everything related to it (additional software like Nvidia control panel, Game Experience...) ;
- Downloaded and installed the driver from Nvidia website.

 

And now the problem is resolved, I have no more crashing in browsers, I'll post and update if this changes.

 

I think most likely it was the graphic card driver that was installed via Windows Update had issues and caused the crash.

 

I hope this helps.

 

_______________________

Windows 11 Pro

Version: 22H2

Build: 22621.1485

Windows Feature Experience Pack 1000.22639.1000.0

  • Frank68's avatar
    Frank68
    Copper Contributor
    Apr 04, 2023

    AlphaCopie 

    Yesterday, according to your message, I updated the graphics card. I'll tell the results asap here. Hopefully it works...

    Thanks AlphaCopie

    • AvatarsRadio's avatar
      AvatarsRadio
      Copper Contributor
      Apr 12, 2023
      Brand new computer our company invested in to solve a problem with lack of power to do what we need. Our business DEPENDS on this computer, and all it does is crash when ANY browser is launched, including Chrome, Opera and Edge. Even our live streaming software, which is dependent on browser technology is crashing. Microsoft, Windows 10 worked fine. Our entire business is at a standstill because of this problem. PLEASE HELP
      • Frank68's avatar
        Frank68
        Copper Contributor
        Apr 13, 2023
        As said, I downloaded the graphic driver from the manufacturer and installed these. The amount of BSOD is less, but still occurring every now and then. So installing the drivers has helped (Intel UHD Graphics) and I can live with only three times a week. At least all browsers work fine now, so maybe, AvatarsRadio, this could be a solution for you as well.

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