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nickburrows's avatar
nickburrows
Copper Contributor
Oct 17, 2022

Windows 11 internet speed Issues

Windows 11  Insider Build 25217.rs_prerelease.221001-1723

 

Issue: Slow Download Speeds with a 500Mbps connection Receiving only 110.77Mbps on Download and 405.71 in Upload, Secondary Laptop running Windows 10 on the same switch runs a speed test of 536.37 dn and 535.05 up, Cable has tested Good, tested and switch with laptop cable no changes 

 

Steps Taken: I've uninstalled and reinstalled drivers, reset the network, turned on and off firewalls, Tried TCP optimizer, Removed secondary wifi drivers, and more.

In Device manager for the NIC, I have made the following Changes

Energy-Efficient Ethernet to Disable 

Gigabit Lite to Disable

Green Ethernet to Disable

Power saving Mode to Disable

Speed and Duplex to 1Gbps full Duplex 

 

PC stats 

 

OS Name Microsoft Windows 11 Home Insider Preview
Version 10.0.25217 Build 25217
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 5 3600 6-Core Processor, 3600 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2604, 2/25/2022
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product PRIME B550M-A
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.25217.1000"
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 8.01 GB
Total Virtual Memory 21.2 GB
Available Virtual Memory 9.38 GB
Page File Space 5.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security is not enabled
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Automatic Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

 

 

Included additional specs and speed test 

Realtek PCIe GbE Family Controller #2

Driver 1168.10.720.2022

Driver Date 7/21/22

 

Speed Test https://www.speedtest.net/result/13816777081

 

Windows Drivers are up to date. Windows Update is up to date

 

Current Ethernet Connection 

Link speed (Receive/Transmit): 1000/1000 (Mbps)
IPv4 address: 192.168.1.195
IPv4 DNS servers: 192.168.1.1 (Unencrypted)
Primary DNS suffix: home
Manufacturer: Realtek
Description: Realtek PCIe GbE Family Controller #2
Driver version: 1168.10.720.2022
Physical address (MAC): 24-4B-FE-52-68-7E

 

  • Mark_Gilbert's avatar
    Mark_Gilbert
    Copper Contributor

    nickburrows 

     

    Hi I am finding similar issues on Insider Preview 25236.100 (not sure if this was also the case on the same build as Nick as I have only just updgraded sufficient internet speed to observe this.

    Also have done the following:
    In Device manager for the NIC, I have made the following Changes

    Energy-Efficient Ethernet to Disable

    Gigabit Lite to Disable

    Green Ethernet to Disable

    Power saving Mode to Disable

    Speed and Duplex to 1Gbps full Duplex

     

    Nick one point of note is that I was getting on LAN and WiFi 16Mb download on a router that has 200Mb available (confirmed on other devices over WiFi)

    I disabled IPv6 and this went up to 40Mb - worth trying would be interested to see of you get a difference.

     


    OS Name Microsoft Windows 11 Home Insider Preview
    Version 10.0.25236 Build 25236
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name DESKTOP-8RR30ES
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Model Z590 UD AC
    System Type x64-based PC
    System SKU Default string
    Processor Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz, 3792 Mhz, 8 Core(s), 16 Logical Processor(s)
    BIOS Version/Date American Megatrends International, LLC. F7b, 24/01/2022
    SMBIOS Version 3.3
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
    BaseBoard Product Z590 UD AC
    BaseBoard Version Default string
    Platform Role Desktop
    Secure Boot State On
    PCR7 Configuration Elevation Required to View
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume3
    Locale United States
    Hardware Abstraction Layer Version = "10.0.25236.1000"
    User Name DESKTOP-8RR30ES\mark-
    Time Zone Arab Standard Time
    Installed Physical Memory (RAM) 32.0 GB
    Total Physical Memory 31.9 GB
    Available Physical Memory 16.6 GB
    Total Virtual Memory 91.9 GB
    Available Virtual Memory 71.8 GB
    Page File Space 60.0 GB
    Page File C:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Windows Defender Application Control policy Enforced
    Windows Defender Application Control user mode policy Off
    Automatic Device Encryption Support Elevation Required to View
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes

    Name [00000005] Intel(R) Wireless-AC 9560 160MHz
    Adapter Type Ethernet 802.3
    Product Type Intel(R) Wireless-AC 9560 160MHz
    Installed Yes
    PNP Device ID PCI\VEN_8086&DEV_43F0&SUBSYS_00348086&REV_11\3&11583659&1&A3
    Last Reset 18/11/2022 08:36
    Index 5
    Service Name Netwtw10.
    IP Address 192.168.8.109
    IP Subnet 255.255.255.0
    Default IP Gateway 192.168.8.1
    DHCP Enabled Yes
    DHCP Server 192.168.8.1
    DHCP Lease Expires 19/11/2022 09:24
    DHCP Lease Obtained 18/11/2022 09:24
    MAC Address ‪40:EC:99:4C:61:A2‬
    Memory Address 0xDFEF8000-0xDFEFBFFF
    IRQ Channel IRQ 4294967225
    IRQ Channel IRQ 4294967224
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\NETWTW10.SYS (22.180.0.4, 4.86 MB (5,100,608 bytes), 19/10/2022 02:28)

    Name [00000008] Realtek Gaming 2.5GbE Family Controller
    Adapter Type Ethernet 802.3
    Product Type Realtek Gaming 2.5GbE Family Controller
    Installed Yes
    PNP Device ID PCI\VEN_10EC&DEV_8125&SUBSYS_E0001458&REV_05\01000000684CE00000
    Last Reset 18/11/2022 08:36
    Index 8
    Service Name rt25cx21
    IP Address 169.254.90.18
    IP Subnet 255.255.0.0
    Default IP Gateway Not Available
    DHCP Enabled Yes
    DHCP Server 255.255.255.255
    DHCP Lease Expires 19/11/2022 08:36
    DHCP Lease Obtained 18/11/2022 08:36
    MAC Address ‪18:C0:4D:DA:7E:13‬
    Memory Address 0x54200000-0x5420FFFF
    Memory Address 0x54210000-0x54213FFF
    IRQ Channel IRQ 4294967243
    IRQ Channel IRQ 4294967242
    IRQ Channel IRQ 4294967241
    IRQ Channel IRQ 4294967240
    IRQ Channel IRQ 4294967239
    IRQ Channel IRQ 4294967238
    IRQ Channel IRQ 4294967237
    IRQ Channel IRQ 4294967236
    IRQ Channel IRQ 4294967235
    IRQ Channel IRQ 4294967234
    IRQ Channel IRQ 4294967233
    IRQ Channel IRQ 4294967232
    IRQ Channel IRQ 4294967231
    IRQ Channel IRQ 4294967230
    IRQ Channel IRQ 4294967229
    IRQ Channel IRQ 4294967228
    Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\RT25CX21X64.INF_AMD64_447A9570DBB12464\RT25CX21X64.SYS (1125.7.318.2022, 605.91 KB (620,456 bytes), 18/11/2022 08:20)

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