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masterOmuppets32285's avatar
masterOmuppets32285
Brass Contributor
Feb 09, 2024

Windows 11 Insider Preview 10.0.26052.1100 (ge_release) Install error - 0xc1900101

My computer simply won't update to the newest Windows 11 Insider Preview.

 

Device name: DESKTOP-O4BECGJ
Processor: AMD Ryzen 9 5980HX with Radeon Graphics 3.30 GHz
Installed RAM: 16.0 GB (15.4 GB usable)
Device ID: A51A9A96-3A94-4F0D-924D-4DD3F3645DE4
Product ID: 00342-20723-36114-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display

 

Edition: Windows 11 Home Insider Preview
Version: 23H2
Installed on: 2/‎8/‎2024
OS build: 26040.1000
Experience: Windows Feature Experience Pack 1000.26040.1000.0

 

Every time I go to install this update, my computer freezes at startup, then after many minutes of being frozen I will just get the Green Screen of Death that says ":( Your Windows Insider Build ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Once the computer does restart, the update gets undone.

 

Another thing I'd like to add is I tried running the Windows Update troubleshooter and it says "An error occurred while troubleshooting: A problem is preventing the troubleshooter from starting. Troubleshooters have moved and this tool will be retired. Learn more."

 

Package ID: WindowsUpdateDiagnostic

Path: Unknown

Error code: 0x803C010A

Source: Engine

User: DESKTOP-O4BECGJ\maste

Context: Elevated

104 Replies

  • RandyA825's avatar
    RandyA825
    Copper Contributor
    I have never had any problems in all previos updates but now I have made 5 or 6 attempts to load the install update Windows 11 Insider Preview 10.0.26052.1100 (ge_release) - after getting 68% the computer restarts then freezes, after restarting the computer myself it removes all new files and in Windows Update it comes up with - Install error - 0xc1900101 every time.
    • Whizgig's avatar
      Whizgig
      Copper Contributor
      I have updated every driver and chipset and bios running 37g version bios on the X570 aurous Ultra mb, updated NVidia drivers etc, it will not get out and past the loading of bios and windows setup and just hangs. then I reset it says trying to continue and it tries again and then hangs and I have to restart so it says error and it is restoring back to the previous and removing all changes.
      to me it seams it is hanging up with bios or the setup of windows, something is way wrong with the update I am on Dev setup.
      Edition Windows 11 Pro Insider Preview
      Version 22H2
      Installed on ‎26/‎01/‎2024
      OS build 23620.1000
      Experience Windows Feature Experience Pack 1000.23620.1000.0
  • JJSD5203's avatar
    JJSD5203
    Copper Contributor

    masterOmuppets32285  I also am unable to download the update... no response on clicking the download and install button

    edit: as I changed my wifi connection, installation started... will update further

    • JJSD5203's avatar
      JJSD5203
      Copper Contributor

      edit: so my laptop did restarted twice with a gsod once, and is now doing good

       

    • dierkm's avatar
      dierkm
      Copper Contributor
      after waiting for 2 weeks and running a few updates trouble shooters (strangely every run showed error corrected) tried it again and wasted more of my time.
      Same result " undo update with xc1900101 error. I am done!!!!! will put updates on hold until this BS is fixed by MS.
      • JJ_CG's avatar
        JJ_CG
        Copper Contributor
        Bonsoir
        Comment annuler cette mise à jour 10.0.26058.11 avec l'erreur OXC1900101
        Merci
        Cdt
    • Whizgig's avatar
      Whizgig
      Copper Contributor
      Same here just will not update sat it overnight and had to restart it in the morning and then it jammed up again and I restarted it again and it uninstalled it back to the last windows build tried this 4 times and it does the same thing every time.
      Device name
      Processor AMD Ryzen 7 5800X3D 8-Core Processor 3.40 GHz
      Installed RAM 32.0 GB
      Device ID 418309DF-16BC-4171-982B-DF4F3E5078F8
      Product ID 00330-80024-46724-AA045
      System type 64-bit operating system, x64-based processor
      Pen and touch No pen or touch input is available for this display
      • dierkm's avatar
        dierkm
        Copper Contributor

        Whizgig 

        The problem is not limited to Ryzen processors, I use an 8th Gen I7 and cannot update.

        I have no crash or green screen, just at the final boot i get a message that windows is undoing all changes and finally boots back up in the old version.

        I decided, after many tries to wait for big Brother to fix this.

         

  • Retdan's avatar
    Retdan
    Copper Contributor

    masterOmuppets32285 

    I have almost exactly the same issue. 5 times I tried to install and twice got the error screen described and one got partially through and got the Undoing message. 

  • hellsweepcity's avatar
    hellsweepcity
    Copper Contributor

    Same here! Can't update to this build cuz of this error: 0xc1900101

    In my case there is no green screen or error messages. I just see the logo of my motherboard manufacturer, as well as the update indicator. After that, pretty quickly the computer just turns on with no problems. But in the update menu I see an installation error.

    Spoiler
    I'm trying to upgrade from canary to dev.

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