Forum Discussion
Windows 11 Insider Preview 10.0.26052.1100 (ge_release) Install error - 0xc1900101
My computer simply won't update to the newest Windows 11 Insider Preview.
Device name: DESKTOP-O4BECGJ
Processor: AMD Ryzen 9 5980HX with Radeon Graphics 3.30 GHz
Installed RAM: 16.0 GB (15.4 GB usable)
Device ID: A51A9A96-3A94-4F0D-924D-4DD3F3645DE4
Product ID: 00342-20723-36114-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display
Edition: Windows 11 Home Insider Preview
Version: 23H2
Installed on: 2/8/2024
OS build: 26040.1000
Experience: Windows Feature Experience Pack 1000.26040.1000.0
Every time I go to install this update, my computer freezes at startup, then after many minutes of being frozen I will just get the Green Screen of Death that says ":( Your Windows Insider Build ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Once the computer does restart, the update gets undone.
Another thing I'd like to add is I tried running the Windows Update troubleshooter and it says "An error occurred while troubleshooting: A problem is preventing the troubleshooter from starting. Troubleshooters have moved and this tool will be retired. Learn more."
Package ID: WindowsUpdateDiagnostic
Path: Unknown
Error code: 0x803C010A
Source: Engine
User: DESKTOP-O4BECGJ\maste
Context: Elevated
104 Replies
- alprnCopper ContributorMy processor is neither AMD nor Intel.
It's Yoga C630 notebok with Snapdragon 850 processor.
It is impossible to update into 26052.
I tried all metods that I've found online, not working.- Joseph_WebbCopper ContributorI am unfamiliar with the Snapdragon 850. I once wrote a cross memory program for the IBM mainframe in the early 1990's. It worked fine. When Bell Canada tried to run the program on an Amdahl computer, which was supposed to be 100% compatible with the IBM mainframe, it brought the whole Amdahl mainframe down. The point is your problem might be with the compatibility of the 850 and Windows insider code. I'm guessing here, but you might want to contact the manufacturer to see if they know about this matter. Sorry I couldn't be of more help.
- Leo_Samuel_114514Copper ContributorThe same here!
Intel(R) Celeron(R) N5100 @ 1.10GHz 1.11 GHz
8.00 GB (7.81 GB available)
59164B97-6C74-4AF9-B575-98DAF7C84BED
00342-36351-89604-AAOEM
64 x64 - Joseph_WebbCopper Contributor
I have had an issue with Windows 11 Pro clean install from the Media Creation Tool installing corrupt files. There is no message saying corrupt files have been installed, but when I run "sfc /scannow" it finds the corrupt files and fixes them. I reported this is over 2 months ago, but nothing has been fixed. Every time I do a clean install, I have to run sfc to get rid of the corrupt files. Once sfc fixes the corrupt files, I can go to the Dev channel with no problem. So, this morning I decided I would migrate from Broad to Dev without running sfc first. Well, the update to Dev failed with some error code I cannot remember, sorry. The message said wait a while and then try again which I did. The second time the update worked fine. Then when I ran sfc, it found no errors.
What bothers me about this whole issue is anyone not knowing about Windows 11 clean-install installing corrupt files will not get a warning message. I have no idea what these corrupt files are. Don't get me started on OneDrive. lol
- mantejsinghCopper ContributorThere is a neowin article on this
https://www.neowin.net/news/first-windows-11-24h2-build-causing-0xc1900101-0x80070002-gsod-sysprep-install-fail/ - aakcaCopper ContributorI exactly get the same error.
Since my Insider Build 26040 has too many bugs, I wanna update as guick as possible, but it does not work for 4 day. - mantejsinghCopper ContributorHaving the same issue,
AMD Ryzen 7 5800X . - Andrew2405Copper ContributorJumping on to share the same issue.
AMD 5600X, 64GB Memory - RandyA825Copper Contributor
New today 2024-02-11
Under Windows Update and it says;
- Updates available to down load
- Last checked Today, 10:41 AM
- Download & install all.
The Tab Below says:
- Windows 11 Insider Preview 10.0.26052.1100 (ge_release)
- This update couldn't be installed, but we'll try again later.
The difference is it doesn’t say retry and there is a new
- Download & install all tab.
I will probably give it another go this afternoon and will post my results then.I must admit I don’t know what the ge-release stands for. I have made 5 or 6 attempts to load the install update Windows 11 Insider Preview 10.0.26052.1100 (ge_release).
Now after reading other posts, I realized that the upgrade started freezing at the first pass off from bios to windows also and then it would freeze with about a quarter of the rotating circle still on the screen. After I would shut down the computer with a hard shut down, I was now getting the install procedure starting but not too far before going to the freezing up stage again. After upgrading some video drivers and software drivers, on 3 more attempts I was getting 68% the computer setting up windows then then it would freeze. After a hard restart on the computer myself it removed all new files and in Windows Update it comes up with - Install error - 0xc1900101 every time.
I noticed others have posted their Device Specifications so I have added in mine in case it is helpful.
Device name
Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 077DCDD8-4ED5-4E3B-AAAF-B45BAB271399
Product ID 00330-50000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and single touch support
- thepecheCopper ContributorSame.
Nazwa urządzenia MAC-PC
Procesor AMD Ryzen 7 5700G with Radeon Graphics 3.80 GHz
Zainstalowana pamięć RAM 32,0 GB (dostępne: 31,4 GB)
Identyfikator urządzenia 4B850D15-CED5-45F4-8887-F6775F63BAB5
Identyfikator produktu 00330-80000-00000-AA196
Typ systemu 64-bitowy system operacyjny, procesor x64
Pióro i urządzenia dotykowe Brak obsługi pióra i wprowadzania dotykowego dla tego ekranu
Wersja Windows 11 Pro Insider Preview
Wersja 23H2
Zainstalowano dnia 28.01.2024
Kompilacja systemu operacyjnego 26040.1000
Możliwości Windows Feature Experience Pack 1000.26040.1000.0 - DiggerDigbyCopper Contributor
masterOmuppets32285 Same here...