Forum Discussion
Windows 11 broke AMD RX580 DisplayPort (after 3 attempted installs)
I've just gone through 3 attempts at Windows 11 Beta, the 3rd one seem to do something nasty.
First attempt, saw the Windows 11 Beta in Windows Update. Installed it. My primary drive has been cloned from PC to PC for many years. It has Bitlocker encryption without TPM, and uses a password at boot. It appears the upgrade process un-encrypted it. After the upgrade I couldn't boot, just got:
Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key_
Couldn't repair it, reinstalled Windows 10. Then Windows update said my PC didn't support Windows 11. Huh....So ok I guess I'm stuck on Windows 10. Went to re-encrypt with bitlocker and it tells me it needs UEFI. Odd? Rebooted into the BIOS setup, oh right, my BIOS boot mode supports both Legacy and UEFI. Change it to UEFI only, Windows 10 won't boot...Reinstall Windows 10. Upgrade to Windows 11. Start menu in the middle of the taskbar, ok all good.
Let it sit for a while to auto-install drivers. I have an AMD RX580 graphics card on a Ryzen 2600 CPU. dual screens, one HDMI, one DisplayPort. Come back, screens are black. HDMI screen is black, DisplayPort screen turns on, turns off, turns on, turns off....etc
Reboot using PC reset button, still black screens with DisplayPort screen toggling on an off. hold down F11 on boot, get same issue.
Reinstall Windows 10...still have the same issue?? Doh! Unplug DisplayPort screen, HDMI screen now displays login. Phew. Log in, plug in DisplayPort screen, PC locks up. Unplug screen, PC no longer locked up. Install lastest drivers, plug in DisplayPort screen, still have same problem. Swap the HDMI and DisplayPort monitors over, problem fixed. So what happened here?
23 Replies
First and foremost, report your establishment experience through the Feedback https://echirobilling.com/. The normal outcome would be a smooth overhaul which wasn't your case, so sending the report would help the Windows group to have information to research and resolve this issue and forestall it later on.
With respect to your realistic driver, attempt uninstall it and restart your PC and run Windows Update and introduce all updates and check whether the driver will be introduced through the Windows Update?
I'm going to go crazy.
For 10 times I explain and say the same.
I reported the problem to the feedback center in Windows 11.
I also reported the problem on the microsoft website via chat.
I waited 7 hours in this chat with four microsoft employees and performed the activities that were required of me.
I removed the drivers and installed 7 different versions, from the oldest available to the newest - with no results. I reinstalled the system - to no avail.
The hardware is functional - everything works under Linux, everything works in the BIOS, everything works when installing Windows.
The No Signal problem begins when Windows initiates its startup.
Windows 10 and Windows 11 basic drivers pull themselves from the network - then everything crashes.
Removing them does not help, because they download automatically after a few seconds. I am fed up with writing essays for everyone and everywhere.
Microsoft screwed something up, so I can't work normally and I have to look for a solution to the problem and ask others for help.
What the hell is this. I bought a system and it is supposed to work fully.- This problem drove me crazy for a while too. It seems the AMD driver that downloads and installs automatically, changes something on the video card that doesn't revert when you reboot the PC. I'm pretty sure this is an AMD driver problem, but it could be related to how Windows 11 does automatic HDR (high dynamic range). My own theory is the driver is setting the DisplayPort output to 10 bits (HDR) per pixel instead of the normal 8 bit, or something else slightly exotic, and then the display connected to the DisplayPort can't decode the signal coming across the wire. I fixed this problem by swapping my monitors over. Both of my monitors had HDMI and Display Port inputs, so I was able to swap them over between the HDMI and DisplayPort outputs on the graphics card. One thing I noticed was my 2 supposedly identical monitors were reporting slightly different capabilities. So potentially this is a monitor problem, where the monitor incorrectly reports its capabilities, and the video card driver is setting up the graphics card to output a signal the monitor can't handle. So something to try is swapping the monitor. Also a good idea would be to turn off the PC completely, including unplugging it from the mains power for about a minute. Sometimes a sticky hardware problem requires all power to be removed before it can be rectified.
- Firstly, report your installation experience through the Feedback Hub. The expected result would be an smooth upgrade which wasn't your case, so sending the report would help the Windows team to have data to investigate and resolve this problem and prevent it in the future.
In regards to your graphic driver, try uninstall it and restart your PC and run Windows Update and install all updates and see if the driver will be installed through the Windows Update?- Same problem here, started with the last update, was able to plug in a second display via hdmi and it would come back but after updating to the latest AMD drivers DisplayPort doesn’t work, it came back after being off for the night but it went into sleep mode while I was afk. When I came back it wouldn’t work again. Now using HDMI for the time being.
- From what you explained this is a bug and make sure report it using the Feedback Hub app.
You may report this issue to AMD support too.
https://www.amd.com/en/support
Reza_Ameri I'm back on Windows 10, so don't have the Windows 11 feedback hub. I'll try again next weekend and send feedback then, don't have time for these things during the week. I wasn't expecting problems, otherwise I would have put another drive in my PC just for testing Windows 11. I'm guessing the graphics card somehow got some bad settings for the screen during a driver install, and then wouldn't let go of those settings, but I was looking here for someone to confirm this could happen.
- Windows 11 is still under testing and you may try later and make sure report this issue through the Feedback Hub app so the Windows team would be able to investigate.
You may check with the AMD support too.
They would be able to check and see if they are able to reproduce the problem.
