Forum Discussion
Windows 11 broke AMD RX580 DisplayPort (after 3 attempted installs)
First and foremost, report your establishment experience through the Feedback https://echirobilling.com/. The normal outcome would be a smooth overhaul which wasn't your case, so sending the report would help the Windows group to have information to research and resolve this issue and forestall it later on.
With respect to your realistic driver, attempt uninstall it and restart your PC and run Windows Update and introduce all updates and check whether the driver will be introduced through the Windows Update?
- PiotrHWSOct 25, 2021Copper Contributor
I'm going to go crazy.
For 10 times I explain and say the same.
I reported the problem to the feedback center in Windows 11.
I also reported the problem on the microsoft website via chat.
I waited 7 hours in this chat with four microsoft employees and performed the activities that were required of me.
I removed the drivers and installed 7 different versions, from the oldest available to the newest - with no results. I reinstalled the system - to no avail.
The hardware is functional - everything works under Linux, everything works in the BIOS, everything works when installing Windows.
The No Signal problem begins when Windows initiates its startup.
Windows 10 and Windows 11 basic drivers pull themselves from the network - then everything crashes.
Removing them does not help, because they download automatically after a few seconds. I am fed up with writing essays for everyone and everywhere.
Microsoft screwed something up, so I can't work normally and I have to look for a solution to the problem and ask others for help.
What the hell is this. I bought a system and it is supposed to work fully.- JohnStew20Oct 25, 2021Copper ContributorThis problem drove me crazy for a while too. It seems the AMD driver that downloads and installs automatically, changes something on the video card that doesn't revert when you reboot the PC. I'm pretty sure this is an AMD driver problem, but it could be related to how Windows 11 does automatic HDR (high dynamic range). My own theory is the driver is setting the DisplayPort output to 10 bits (HDR) per pixel instead of the normal 8 bit, or something else slightly exotic, and then the display connected to the DisplayPort can't decode the signal coming across the wire. I fixed this problem by swapping my monitors over. Both of my monitors had HDMI and Display Port inputs, so I was able to swap them over between the HDMI and DisplayPort outputs on the graphics card. One thing I noticed was my 2 supposedly identical monitors were reporting slightly different capabilities. So potentially this is a monitor problem, where the monitor incorrectly reports its capabilities, and the video card driver is setting up the graphics card to output a signal the monitor can't handle. So something to try is swapping the monitor. Also a good idea would be to turn off the PC completely, including unplugging it from the mains power for about a minute. Sometimes a sticky hardware problem requires all power to be removed before it can be rectified.
- PiotrHWSOct 26, 2021Copper Contributor
Sorry, but you didn't read what I wrote.
If you were reading, you would know that I have swapped screens many times - to no avail.
If you were reading you would know that I was checking the card on another PC (which in itself required disconnecting the power for more than a few minutes) where it worked.
I wrote to techcommunity hoping that there are people with more experience than me who will help me bury me in the registry or services.
I am in touch with AMD support.
If a more advanced user or software engineer appears here - please contact me.
- Reza_AmeriOct 25, 2021Silver ContributorAre you able to boot into the BIOS?
When you boot up your system, are you seeing the manufacturer logo?
How about if you uninstall the Graphic card driver?- PiotrHWSOct 25, 2021Copper ContributorYou really want to upset me.
I have described everything above and I repeat it again.
Normally I can enter the BIOS and change the settings on both monitors (the image is duplicated).
I can see the motherboard manufacturer's logo when it comes to loading windows, the image is only on the screen connected via HDMI ("No Signal" appears on DisplayPort).
I removed and installed the drivers about 7 times.
Everything works under Linux.
I have described everything above.
This is not the hardware fault.
During the installation of Windows, there is still an image on two monitors - on DisplayPort it disappears at the very end of the installation when it enters the data into the Microsoft account.