Forum Discussion
Windows 11 24H2 update stuck at 61%
I'm trying to get into the 24H2 version of Windows 11 and any time I try to install it, it gets stuck at 61%.
I left it overnight and it's still stuck on 61%. Is there a way I can fix this?
- I feel like this is a problem with the system requirements. I am running Windows 11 on an unsupported processor and with 24H2, Microsoft is throwing up blocks so that you won't be able to move any further forward.
11 Replies
Fixed! Windows 11 installation stuck at 31%, 61%, or 99%
I’m sharing this for anyone searching for a solution to a stubborn Windows 11 installation. I was stuck for a week; the process would hang at 61% via Windows Update, 31% via ISO, and 99% via the Installation Assistant. In every case, it would sit there for over 15 hours without moving.
After a deep dive, I discovered the culprit: the Norton Anti-Theft Service. The service was set to "Automatic" but couldn't be removed by the standard Norton Uninstaller or even via the command line (sc delete "service"). Every attempt to stop the process resulted in an "Access Denied" error.
Finally, after working closely with Norton Support, we managed to manually remove the service by deleting specific registry keys and system files. It wasn't a standard fix; it was a collaborative effort to figure out how to completely purge the service. Once it was gone, the Windows 11 installation finished perfectly.
- Try Downloading the ISO from the Microsoft Flight Hub ( https://learn.microsoft.com/en-us/windows-insider/flight-hub/ ) and Install it that way. Make sure you choose the most Current Version of your Build (Canary, Dev or Beta). Make sure all your Drivers are updated before you start. Also make sure there is plenty of room on your Hard Drive. 24H2 (If Updating to this) Has new System Requirements in order to Install ( https://beebom.com/windows-11-24h2/ ) so double check to make sure you are able to Install it. You can create a bootable Flash Drive of the ISO once it is downloaded ( https://www.lifewire.com/create-windows-11-bootable-usb-7187331 ) then you can install it manually this way.
Hope this helps.- I feel like this is a problem with the system requirements. I am running Windows 11 on an unsupported processor and with 24H2, Microsoft is throwing up blocks so that you won't be able to move any further forward.
- Try restart your PC and try again.
If the problem persists, then run Windows Update troubleshooter.
You may also ask your question on:
https://answers.microsoft.com/en-usReza_Ameri So this is probably the supposed "update" that I have "A Newer Build available in Windows Update" yet it is Stuck just there and when I go to look up info on said issue it gives me info that would seem alot older than the build I am on now.
Reza_Ameri I've tried those before. They still don't work.
- Try perform Clean Boot and see update will work?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
