Forum Discussion
Windows 11 23H2 Install Issue with Insider Preview (0x80248014)
Seeing a lot of issues with the insider preview - no resolutions that work for me. Here are the current screenshots / messages that i think are relevant. I get the GSOD when i try to reinstall. Help.
4 Replies
- LeonPavesicSilver Contributor
Hi Ryan_Lippmann,
The error code 0x80248014 typically relates to problems with Windows Update.
Here are some steps you can try to resolve the issue:Check for System Requirements:
Ensure that your PC meets the system requirements for Windows 11 Insider Preview. Make sure you have sufficient RAM, storage, and other hardware requirements.
Windows 11 System Requirements - Microsoft SupportCheck for Windows Update Issues:
Run the Windows Update Troubleshooter to identify and fix any issues with Windows Update. To do this:
- Press Win + I to open the Settings app.
- Go to Update & Security > Troubleshoot.
- Click on "Windows Update" and follow the on-screen instructions.
Delete Windows Update Cache:
Sometimes, corrupted Windows Update cache can cause installation issues. You can try to delete the cache by following these steps:
- Open a Command Prompt with administrative privileges. To do this, search for "cmd" or "Command Prompt" in the Start menu, right-click it, and choose "Run as administrator."
- In the Command Prompt, run the following commands one by one:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old Ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver​
After running these commands, try to update Windows again.
Check Date and Time Settings:
Make sure that the date and time settings on your PC are correct. Incorrect date and time settings can interfere with Windows Update.
Check for Network Issues:
Ensure that your internet connection is stable. Sometimes network issues can prevent Windows Update from working correctly. You can also try switching to a different network, if possible.
Reboot your computer and try to install the Insider Preview again.Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)- ToddV71Copper Contributor
LeonPavesic Hello, I am having the same issue. I have tried several different "fixes" and none have worked. Download error - 0x80248014 is my latest issue. I searched and found this thread. I went to perform the steps you listed, but I cannot find Update & Security in Settings. There is just Update and there are no options in there to continue your steps for the fix. Any help would be much appreciated!
- Ryan_LippmannCopper Contributordid all of these - nothing worked. the computer is well above the requirements needed for this...
- Ryan_LippmannCopper Contributor