Forum Discussion
Windows 11 23H2 Install Issue with Insider Preview (0x80248014)
Hi Ryan_Lippmann,
The error code 0x80248014 typically relates to problems with Windows Update.
Here are some steps you can try to resolve the issue:
Check for System Requirements:
Ensure that your PC meets the system requirements for Windows 11 Insider Preview. Make sure you have sufficient RAM, storage, and other hardware requirements.
Windows 11 System Requirements - Microsoft Support
Check for Windows Update Issues:
Run the Windows Update Troubleshooter to identify and fix any issues with Windows Update. To do this:
- Press Win + I to open the Settings app.
- Go to Update & Security > Troubleshoot.
- Click on "Windows Update" and follow the on-screen instructions.
Delete Windows Update Cache:
Sometimes, corrupted Windows Update cache can cause installation issues. You can try to delete the cache by following these steps:
- Open a Command Prompt with administrative privileges. To do this, search for "cmd" or "Command Prompt" in the Start menu, right-click it, and choose "Run as administrator."
- In the Command Prompt, run the following commands one by one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver​
After running these commands, try to update Windows again.
Check Date and Time Settings:
Make sure that the date and time settings on your PC are correct. Incorrect date and time settings can interfere with Windows Update.
Check for Network Issues:
Ensure that your internet connection is stable. Sometimes network issues can prevent Windows Update from working correctly. You can also try switching to a different network, if possible.
Reboot your computer and try to install the Insider Preview again.
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Kindest regards,
Leon Pavesic
(LinkedIn)
LeonPavesic Hello, I am having the same issue. I have tried several different "fixes" and none have worked. Download error - 0x80248014 is my latest issue. I searched and found this thread. I went to perform the steps you listed, but I cannot find Update & Security in Settings. There is just Update and there are no options in there to continue your steps for the fix. Any help would be much appreciated!