Windows 10 Insider Preview 16251.0 rs3 Windows Hello not working Surface Pro 4

Question

Unable to use this feature after upgrading.&nbsp; I restarted the computer and tried enabling via settings but it now forces me to use my pin to login.&nbsp; Is this a known issue?

marcel van iperen · Answer

Yes I am running Build 16251 (Insider, Slow)The upgrade caused lots of trouble with Hello, Onedrive, CleanUp, Office2016 (Office Cache &amp; Click-To-Run services corrupted).SO I deciced to do a factory reset of my Surface Pro 4, now running 16251 without any issues. Everything (including Hello) is now working correctly.&nbsp;

tom giannelli · Answer

Same thing happening for me as well.

didier_danloy · Answer

Same here with HP Spectre x360 on build 16251. It says "Couldn't turn on the camera. Make sure it's working properly".Camera works fine with Skype

marcel van iperen · Answer

Same here...I am using a Surface Pro 4

didier_danloy · Answer

Are you also on Insider build?

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Windows 10 Insider Preview 16251.0 rs3 Windows Hello not working Surface Pro 4

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