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Sids11's avatar
Sids11
Brass Contributor
Sep 20, 2025
Solved

Unable to reset my PC

Hi Insider Community,

Hope y'all doing great!

I am currently facing an issue while trying to reset my PC.

After clicking on the reset my PC button from the recovery menu, I am redirected to the system permission dialogue box. After clicking yes on it, I choose the keep my files option but it shows an error right after that saying someone could be controlling/modifying my files. It seems really odd to me after seeing this error here so I am reaching out for a solution now.

 

Thanks & Regards 

Siddhartha Sharma 

  • The issue you're describing—being prompted with a permission dialogue and then seeing an error about someone controlling or modifying your files during a PC reset—is unusual but not unheard of. It could be related to permission issues, corrupted system files, or security settings that interfere with the reset process.

2 Replies

  • AidenWalker's avatar
    AidenWalker
    Iron Contributor

    The issue you're describing—being prompted with a permission dialogue and then seeing an error about someone controlling or modifying your files during a PC reset—is unusual but not unheard of. It could be related to permission issues, corrupted system files, or security settings that interfere with the reset process.

    • Sids11's avatar
      Sids11
      Brass Contributor

      Yes, had to get a windows ISO installed separately for this and change my BIOS settings and security.

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