Forum Discussion
Unable to reset my PC
Hi Insider Community,
Hope y'all doing great!
I am currently facing an issue while trying to reset my PC.
After clicking on the reset my PC button from the recovery menu, I am redirected to the system permission dialogue box. After clicking yes on it, I choose the keep my files option but it shows an error right after that saying someone could be controlling/modifying my files. It seems really odd to me after seeing this error here so I am reaching out for a solution now.
Thanks & Regards
Siddhartha Sharma
The issue you're describing—being prompted with a permission dialogue and then seeing an error about someone controlling or modifying your files during a PC reset—is unusual but not unheard of. It could be related to permission issues, corrupted system files, or security settings that interfere with the reset process.
4 Replies
This error often appears if something is interfering with the reset. Try running a malware scan, disconnecting from the internet/USB drives, and then attempt the reset again. If it still fails, use Advanced Startup > Troubleshoot > Reset this PC, or create a Windows 11 installation USB and do a clean install.
Sometimes, external hardware interferes with the recovery process.
- Shut down your PC completely.
- Disconnect all non-essential devices: printers, scanners, external hard drives (except the one you're using for backup if needed), USB hubs, etc. Only keep your keyboard, mouse, and monitor connected.
- Start up your PC and try the reset process again.
The issue you're describing—being prompted with a permission dialogue and then seeing an error about someone controlling or modifying your files during a PC reset—is unusual but not unheard of. It could be related to permission issues, corrupted system files, or security settings that interfere with the reset process.
Yes, had to get a windows ISO installed separately for this and change my BIOS settings and security.
