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Noammsky's avatar
Noammsky
Iron Contributor
May 23, 2025

The instruction at 0x00007FFAF45C5747 referenced memory at 0x000000007FFF3FF0

After the most recent update from canary channel, when I open my laptop after the logo it just shows the loading cursor and does nothing. What could I do?

 

7 Replies

  • Holaway's avatar
    Holaway
    Steel Contributor

    That usually means Windows is stuck during startup—could be a bad update, driver issue, or corruption. Here’s what you can try:

    Force restart your laptop a couple of times (hold the power button) to trigger the Windows Recovery Environment (WinRE).
    In WinRE, go to Troubleshoot > Advanced options. Try Startup Repair first.
    If that doesn’t work, use System Restore (if you have restore points) to roll back.
    You can also uninstall the latest updates from the same menu if you think the Canary update caused it.
    If you get to Safe Mode, try uninstalling display drivers or any recent software that might cause problems.

    If all else fails, you might need to reset the PC (choose “keep my files” if you want to save data).

    If you need steps for any option above, let me know!

  • HawaiiLei's avatar
    HawaiiLei
    Iron Contributor

    Run a system file check:

    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth

  • HuxleyLane's avatar
    HuxleyLane
    Iron Contributor

    This error often means a system or driver issue—try booting into Safe Mode, uninstalling the latest update, and running a system restore to fix the problem.

  • NKal4CC's avatar
    NKal4CC
    Copper Contributor

    This happens when Explorer likely called an instruction in its code that attempted to reference memory that is corrupted, not present, or unreadable. You can attempt using SFC, DISM, or try applications like the Windows-native Windows Memory Diagnostic tool. You'll have to be patient while trying, though. Also, make sure your RAM is not faulty or mismatched. Otherwise, if none of the options above worked, look for clues. If you get error codes such as 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA), try checking your drivers, especially disk drivers, for updates or corruption. I hope this helps. Let me know if this helps!

    • NKal4CC's avatar
      NKal4CC
      Copper Contributor

      P.S.: It is also advised to follow other instructions in the replies.