Forum Discussion
Improviso
Jun 12, 2025Copper Contributor
Taskbar Search and Start Menu Search are greyed-out and can't be used
Hello,
I'm facing two issues. Not sure if the second one is causing the first one:
- My Search bar at the bottom of the screen is greyed out (I cannot type there) and the same happens when I open the Start menu (with Ctrl-Esc). Typing doesn't allow me to search for apps/settings/documents but simply highlights menu icons that are already shown in the Start Menu (so pressing 'e' highlights the Edge icon, etc)
- My cumulative Windows Insider 11 Update (Cumulative Update for Windows 11 Insider Preview (10.0.26120.4250) (KB5060820)) is failing upon restart with the 'Something didn't go as planned' message. The error code for the update is: 0x80070005
I tried reindexing and resetting the Windows Search service for 1) and retried the update for 2). No luck
What would you suggest as a next step in troubleshooting?
2 Replies
- Onelove53Copper Contributor
Having the same issues, with Cumulative Update for Windows 11 Insider Preview (10.0.26120.4250) (KB5060820) failed not updating! Having problem not letting me type in my search task bar... contact tech support, useless, and i was direct here.
- NoahRussellIron Contributor
The administrator runs sfc /scannow to repair the system files and then resets the search service:
Get-Service -Name WSearch| Restart-Service -Force