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1PeteLankston's avatar
1PeteLankston
Copper Contributor
Sep 12, 2022

Reinstall windows led to boot loop

After being asked to reinstall windows as the insider update would not install, I am now stuck in a ‘boot loop’. Running on a dell inspiron, the laptop loops the dell logo and welcome and then switches off and restarts. Could really use some help!

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Do you have access to the Windows installer file through the DVD or USB?
    If yes, try boot with it and perform installation.
    You may also try force shutdown twice to load the Windows Recovery Environment and perform troubleshooting from there.
    • 1PeteLankston's avatar
      1PeteLankston
      Copper Contributor

      Reza_Ameri it was a purchase from a refurb company, so no disc etc, is it downloadable? Currently getting this message now. Very worried as this was advised for me to do and now  it seems I’ve lost all my work.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Are you using Windows 10 or Windows 11?
        In case you have access to another PC, you may create the installer media by downloading it.

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