Forum Discussion

Tin Contributor

Re: Snipping Tool New screenshot button not working: Windows 11 insider preview, build 25905

Additionally, I want to mention that I have thoroughly checked for Windows updates, and my system is up to date. Despite trying various troubleshooting steps such as resetting, repairing, uninstalling, reinstalling the snipping app, and even restarting my computer, the issue with the 'New' button not functioning persists. On the bright side, I appreciate SalmanAhmed's suggestion of using the shortcut method, which has proven to be a viable workaround.

The snipping app holds significant value for me, especially when I am engaged in app development and collaborating with my mentors and teachers. Its functionality plays a crucial role in facilitating efficient communication and sharing visual information. Therefore, resolving the 'New' button problem would greatly enhance my productivity and overall experience with the app. Any additional input will be greatly appreciated!

3 Replies

SalmanAhmed
Steel Contributor
Aug 22, 2023
kennedyUzo
If the New button on your Snipping Tool is not working, you may have encountered a bug or a corrupted file in your system.

This can be fixed by running the System File Checker (SFC) tool to scan and repair any corrupted or missing system files.

To do this, open the Command Prompt as an administrator and type:
sfc /scannow
Press Enter, wait for the scan to complete, and then restart your computer.

I hope this helps you fix your snipping tool's New button issue. Please let me know if you have any questions or feedback. Thank you.
- kennedyUzo
  Tin Contributor
  Aug 31, 2023
  Hi SalmanAhmed,
  Your dedication to providing valuable help to this situation is heavily appreciated! The problem was fixed with a recent Windows push. As it turns out, the issue was on the development side. However, I found the sfc /scannow tool to be very useful for future references or in other situations. Thank you again for your help. I am grateful to have you here
  - SalmanAhmed
    Steel Contributor
    Sep 16, 2023
    Dear kennedyUzo
    I am glad to hear that the problem was resolved.
    The "sfc /scannow" is indeed a useful utility that can scan and repair system files in case of corruption.
    Thank you again for your feedback, it is a pleasure to assist you.
    Please do not hesitate to reach out if you need any further support.