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ArjanHP's avatar
ArjanHP
Copper Contributor
Nov 13, 2024

Problem with registering for Windows Insider (for Business)

I have problems with registering for Windows Insider. When I click on register or log in and use Entra ID credentials (Global Admin and normal) I only get spinning dots. All the Windows Insider pages does not work anymore until I log off. When I look in developer mode I see a 400 Bad Request:

I asked the same question on answers.microsoft.com but I was redirected here. There was also another user with the same problem. https://answers.microsoft.com/threadauth/825d89ff-f8e7-49c5-a3e6-b2351ae0bb0b/messages/86e3af30-1bb3-4be6-9f83-87cf8c1034b0

Can somebody help me with this?

7 Replies

  • Bobomm's avatar
    Bobomm
    Bronze Contributor

    If you’re still facing issues, it may be helpful to contact Microsoft Support for more assistance, particularly if you suspect it might be an issue with your Entra ID account.

  • OregonRain's avatar
    OregonRain
    Iron Contributor

    Sometimes, your browser can be the culprit. Try clearing your browser cache and cookies, or using a different browser altogether. If you’re using Edge, Chrome, or Firefox, switching to a different one can sometimes bypass weird issues.

    • ArjanHP's avatar
      ArjanHP
      Copper Contributor

      I already tried different browsers and also in private mode.

  • Moore's avatar
    Moore
    Copper Contributor

    It is a network issue. Please reboot the router and try again.

    • ArjanHP's avatar
      ArjanHP
      Copper Contributor

      I already tried outside of our network. I also tried different webbrowsers.

      • Nguyenais's avatar
        Nguyenais
        Bronze Contributor

        Please ping 40.71.11.142 (shown in the screenshot) and see if the network connection is ok.

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