Forum Discussion
saisrinivas1232
Sep 05, 2022Copper Contributor
physical keyboard is not working
when i update this version (Windows 11 Insider Preview 10.0.25151.1010 (rs_prerelease)) i can't able to use my physical keyboard, i can access only virtual keyboard ....... i don't know the reason.
Can any body help me out on this to solve this issue?
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- Reza_AmeriSilver ContributorTry run Windows Update and download and install all updates.
Open start and search for feedback and open the Feedback Hub app and report this issue.
I know it is difficult with virtual keyboard, but you may add brief explanation about keyboard not working.- saisrinivas1232Copper Contributor
I have done all the possible ways , still the issue Is same. So I have downgraded to previous version. I have reported to feedback hub also they said to contact here. So i posted here. That update is insider program( Pre release)
- Reza_AmeriSilver ContributorHave you tried performing a Clean Boot?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Have you tried uninstalling the keyboard driver and reinstalling it?