Forum Discussion
saisrinivas1232
Sep 05, 2022Copper Contributor
physical keyboard is not working
when i update this version (Windows 11 Insider Preview 10.0.25151.1010 (rs_prerelease)) i can't able to use my physical keyboard, i can access only virtual keyboard ....... i don't know the reason. ...
Reza_Ameri
Sep 05, 2022Silver Contributor
Try run Windows Update and download and install all updates.
Open start and search for feedback and open the Feedback Hub app and report this issue.
I know it is difficult with virtual keyboard, but you may add brief explanation about keyboard not working.
Open start and search for feedback and open the Feedback Hub app and report this issue.
I know it is difficult with virtual keyboard, but you may add brief explanation about keyboard not working.
- saisrinivas1232Sep 05, 2022Copper Contributor
I have done all the possible ways , still the issue Is same. So I have downgraded to previous version. I have reported to feedback hub also they said to contact here. So i posted here. That update is insider program( Pre release)
- Reza_AmeriSep 05, 2022Silver ContributorHave you tried performing a Clean Boot?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Have you tried uninstalling the keyboard driver and reinstalling it?- saisrinivas1232Sep 05, 2022Copper ContributorI will try to perform clean boot,
Yes, I have uninstalled the keyboard driver also still the issue is same.
Anyway i will try clean boot.