Forum Discussion
Nvidia driver keeps crashing my Windows 11
Hi,
My Windows 11 laptop started to crash regularly about 4 weeks ago. It looks like these crashes were caused by Nvidia driver. I have updated the Nvidia driver several times. But it does not seem to help. Can someone take a look at the below screenshot of the Event Viewer and suggest how I can debug? Thanks.
3 Replies
- PasuECopper Contributor
Hi ColoradoRiver , not OP but I have similar issues. My PC crashes always when I play any game now with event IDs 14 and 153; always. I have tried all the fixes on the web and if you can help, that would be great.
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
322b4215 00013908 00000000 2025c560 2025c9e0 2025e6e4 2025c74e 2028c358
<sometimes this varies, example\Device\Video3
- timeout error waiting for NV_UFLUSH_FB_FLUSH = 0x2 cnt=398495>The message resource is present but the message was not found in the message table
--------------------
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
UCodeReset TDR occurred on GPUID:a00The message resource is present but the message was not found in the message table
- ColoradoRiverSilver Contributor
If you can extract the specific error codes or messages from your Event Viewer logs, I can help interpret them further. Feel free to share those details, and I can guide you on precise fixes.
- PasuECopper Contributor
Hi ColoradoRiver , not the OP, but I get the same issues. It is always event ID 14 and 153 together, whenever I play a game. Sometimes it happens in 2 minutes, sometimes 15 minutes.
If you can help, that would be great. I have tried almost all the fixes that are on the web, but I get this on all games now.The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
322b4215 00013908 00000000 2025c560 2025c9e0 2025e6e4 2025c74e 2028c358
<this part varies. example:\Device\Video3
- timeout error waiting for NV_UFLUSH_FB_FLUSH = 0x2 cnt=398495>The message resource is present but the message was not found in the message table
--------------------------The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
UCodeReset TDR occurred on GPUID:a00The message resource is present but the message was not found in the message table