Forum Discussion
Killer wireless driver error (Code 10 and Code 43)
After the last update for Windows 11 insider (Home). The driver for the wireless card stopped working. There is already a guide on the issue on Intel's boards, but it is not working either. So i think the issue is with the Windows.
The card: Killer(R) Wireless-AC 1550i Wireless Network Adapter (9560NGW) 160MHz
What didn't work:
- Restoring the system
- Reinstalling the drivers (normal reinstall and fresh reinstall)
- Rolling back to earlier drivers and deleting drivers from DriverStore in System32
- Following Intel's "guide" (Link)
Appreciate the help, thanks in advance.
- The issue was a driver issue. It was resolved for me after Intel issued a fix. Please try to update to the newest driver.
- davo5003Copper Contributori have a dell inspiron 14 5000 2 in 1 and this problem has also happened to me today i have tried to uninstall the driver several times to no avail with the driver going back to the original state of not working again. WiFi is my only option to connect to the internet since my 2-1 does not have a Ethernet connection. please help???
- Grant_ECopper Contributor
From Device Manager try removing the device and uninstalling the drivers, then shutdown your laptop. Do not reboot or restart. Shut it down then power it back on. When it powers on the device should be back and working. This has fixed the problem more than once for me. Can’t explain why, but it has. Good luck!
- Fabian_nlCopper Contributor
I have this problem already since January I think: sometimes I can work without does and than the problem returns, very frustrating. I have an Lenovo idea pad 3 15iil05 and yes that **bleep** Intel Wireless AC9560 gives me the error code 43. I removed them, I downloaded the latest drivers at Lenovo, but it doesn 't solve the problem:-(.
Anyone?- Pascal5207Copper Contributor
Fabian_nl I have the exact same laptop. This problem has happened to me multiple times I have brought it to Best Buy twice now to get it fixed. But the problem always comes back. It might be 2 weeks or 6 weeks, but it never fails to fail me.
- Fabian_nlCopper ContributorToday the problem re-appeared again and nothing helped :-(.
- jwalker2986Copper Contributor
OussD I have recently just got this fixed in my Lenovo y740 laptop. Similar problem, lots of connectivity issues, code 10 with the driver. Turns out the WiFi card was not properly secured to its position from the factory and had jostled loose after a year or so of use. Simply reseating it to its correct position was enough to cause it to work again. Hope this helps others looking for a solution!
- nhannguyen92Copper ContributorI also get this error with my Dell Vostro.
After I tried many ways to fix this error, such as resetting bios and uninstalling and re-installing wifi drivers, nothing changed, and wifi is still not available.
I try to find the windows update pack and uninstall the last Sevice pack and it works
Wifi has come back.
Someone who has this issue can try this way, It may be helpful. - xtv25978Copper ContributorDevice Manager -> Select the wireless adapter not working -> View properties -> Uninstall device (TICK BOX to try and uninstall drivers too!) -> restart computer.
Nothing worked for me until I ticked the box to uninstall drivers when uninstalling the device.- EugeneVeermerCopper Contributor
Do you try thé TechGuy246 solution (see first page)? Worked well for me!
- paradox_Copper Contributor
OussD O513-Epsilon jxrobb Were you guys able to find any permanent fix. Trying to fix it for few days, really frustrated that every solution is temporary
- AshiqulHoqueCopper ContributorFound the SOLUTION!!! Permanent Fix.....
" Connect the antenna line in correct way "
Connect the Black cable in Main/2 pin & the White cable in AUX/1 pin
It solved my problem
Good luck y’all - O513-EpsilonCopper Contributor
Hello all, I completely wiped my MSI and it fixed the issue. I backed up most of the important things on my computer into an external hard drive. I no longer use it however as I have a new better computer. Good luck.