Forum Discussion
Just joined Insiders program can't update at all. (0xc8000402)
Deleted Hey, I tried downloading an iso from https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewiso which I got from the link you provided but the page just hangs on "Validating your request. This may take several minutes. Do not refresh or select back, doing so will cancel the request" : shown here:
I tried a couple times through out the day and I just leave the page after about 15 minutes because I figured that's enough time to wait for a website to start a download.
Any other places I can get this or other recommendations?
I tried switching between the dev and beta channels in settings but nothing, same error (shown below), starting to be really frustrating.
Get started with the Windows Insider Program - Windows Insider Program | Microsoft Docs
Have you completed these steps before?
Most often, it blocks a third-party antivirus in this way - analyze uninstalling it.
And you may even need to perform a clean installation of Windows to properly install the Insider Program version.
- _4rt_Apr 10, 2022Copper ContributorI just tried "cleaning" my system using https://www.microsoft.com/en-us/software-download/windows10 because I don't want to loose all my data but still the same issue. I have no idea why this is occurring. I'm not wiping all my data to try some "features" that's just dumb.
- DeletedApr 10, 2022
I understand, but when configuring a clean reinstallation of Windows10 or Windows11 you need to mark what is to remain -> it is necessary to select NOTHING - if you leave applications and personal files in the settings, it will definitely be an error.
You have apps installed with the highest privileges and this will prevent you from installing the Insider program - this is a common problem
Do not install the Insider Program on the computer you are working on and you need a stable system!Windows update (for windows 11) download error 0xc8000402 - Microsoft Community
Re: Problem Upgrade from Windows 10 to Windows 11 Insider Dev Channel - Microsoft Tech Community