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richardgrant42's avatar
richardgrant42
Copper Contributor
Oct 28, 2024

Install error - 0x800736b3 while installing Cumulative Update for Windows 11 Insider Preview (10.0.2

Hello I tried to install the update several times and even tried to restart the windows update service, but none of that seems to work it always come up with the 0x800736b3 install error.

 

Edit: Cumulative Update for Windows 11 Insider Preview (10.0.26120.2200) (KB5044376) is the update i was trying to install

  • RoninStorm's avatar
    RoninStorm
    Iron Contributor

    1. Restart your computer 
    Restart after a complete shutdown (10 seconds unplugged) 
    Try installing the update again 
    2. Clear the update cache 
    Press Win + R and type services.msc 
    Stop the Windows Update service 
    Delete the C:\Windows\SoftwareDistribution folder 
    Restart the service and retry the update 
    3. Run the update Troubleshooting 
    Settings → Update & Security → Troubleshooting → Windows Update → Run 
    4. Install the update manually 
    Visit the Microsoft Update Catalog 
    Search for your KB number (e.g. KB5031455) 
    Download and install it manually 
    5. System Repair Commands 
     Run CMD with administrator privileges 
    cmd 
    DISM /Online /Cleanup- Image /RestoreHealth 
    sfc /scannow 
    6. Reset Windows Update Components 
    Administrator CMD in order: 
    cmd 
    net stop wuauserv 
    net stop cryptSvc 
    net stop bits 
    net stop msiserver 
    ren C:\Windows\ SoftwareDistribution SoftwareDistribution.old 
    net start wuauserv 
    net start cryptSvc 
    net start bits 
    net start msiserver

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