Forum Discussion
Install error - 0x800736b3 while installing Cumulative Update for Windows 11 Insider Preview (10.0.2
1. Restart your computer
Restart after a complete shutdown (10 seconds unplugged)
Try installing the update again
2. Clear the update cache
Press Win + R and type services.msc
Stop the Windows Update service
Delete the C:\Windows\SoftwareDistribution folder
Restart the service and retry the update
3. Run the update Troubleshooting
Settings → Update & Security → Troubleshooting → Windows Update → Run
4. Install the update manually
Visit the Microsoft Update Catalog
Search for your KB number (e.g. KB5031455)
Download and install it manually
5. System Repair Commands
Run CMD with administrator privileges
cmd
DISM /Online /Cleanup- Image /RestoreHealth
sfc /scannow
6. Reset Windows Update Components
Administrator CMD in order:
cmd
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\ SoftwareDistribution SoftwareDistribution.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver