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Aaron_R's avatar
Aaron_R
Copper Contributor
Sep 05, 2023

I am stuck on Canary build 25393.1. Please help! It will expire in a few days :(

Hi,

 

My computer will not upgrade after this build for the last 3 canary builds. After the update installs and the machine does its first reboot, it gets stuck at the Windows boot logo. Manually restarting the machine makes windows revert back to the current build I am on. Is there a way to fix this?

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  • Deleted's avatar
    Deleted
    Sep 05, 2023
    Thanks for sharing the issue Aaron!

    Wondering when it rebooted into the previous OS, did it show any errors ?

    Thanks,

    Shawn
    • Aaron_R's avatar
      Aaron_R
      Copper Contributor
      Sep 06, 2023

      Hi ShawnDeleted ,

       

      There is no error that shows up. During the boot process, you only see the Windows boot logo and that's it, the loading animation does not start. Once you manually restart the computer it will boot back to Windows as if nothing has happened (Does a quiet rollback during boot). No errors at all can be found as a notification, settings updates do not complain, it just asks to install the latest insider build. The Event logs show nothing about it either. All I have is the Setuperr.log and the updates logs that I pulled with Powershell. They do not show anything I can specifically point to.

      • Aaron_R's avatar
        Aaron_R
        Copper Contributor
        Sep 14, 2023
        Well, so much for the community help! What a pointless place. In any case, I think I have a clue as to what the problem might be. After the version I have, the next build was a huge jump in build number and it included a new requirement: 'Popcnt'. This is a SSE4.2 instruction set on the CPU. I cannot see what part of Windows 11 is using this so if anyone can point to what WIndows 11 uses this for, I could remove it from future builds which will get me out of this hole! I only have 1 day now until this image expires....

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