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Aaron_R's avatar
Aaron_R
Copper Contributor
Sep 05, 2023

I am stuck on Canary build 25393.1. Please help! It will expire in a few days :(

Hi,   My computer will not upgrade after this build for the last 3 canary builds. After the update installs and the machine does its first reboot, it gets stuck at the Windows boot logo. Manually r...
Aaron_R's avatar
Aaron_R
Copper Contributor
Sep 06, 2023

Hi ShawnDeleted ,

 

There is no error that shows up. During the boot process, you only see the Windows boot logo and that's it, the loading animation does not start. Once you manually restart the computer it will boot back to Windows as if nothing has happened (Does a quiet rollback during boot). No errors at all can be found as a notification, settings updates do not complain, it just asks to install the latest insider build. The Event logs show nothing about it either. All I have is the Setuperr.log and the updates logs that I pulled with Powershell. They do not show anything I can specifically point to.

Aaron_R's avatar
Aaron_R
Copper Contributor
Sep 14, 2023
Well, so much for the community help! What a pointless place. In any case, I think I have a clue as to what the problem might be. After the version I have, the next build was a huge jump in build number and it included a new requirement: 'Popcnt'. This is a SSE4.2 instruction set on the CPU. I cannot see what part of Windows 11 is using this so if anyone can point to what WIndows 11 uses this for, I could remove it from future builds which will get me out of this hole! I only have 1 day now until this image expires....
  • Deleted's avatar
    Deleted
    Sep 14, 2023

    Aaron_R  

    I understand, but this is a common problem and there is really no official information that I know.

    This is one of the discussions please see this and let me know, what do you think?

    Re: Problem in windows 11 insider preview - Microsoft Community Hub

    Yesterday the latest ISO was released - you can download and update in place.

    https://blogs.windows.com/windows-insider/2023/09/13/announcing-windows-11-insider-preview-build-25951-canary-channel/

    • Aaron_R's avatar
      Aaron_R
      Copper Contributor
      Sep 14, 2023
      Thanks A1. You can see the big jump from my build 25393 to the next build of 25905. From this build onwards, I have not been able to upgrade on any revision since. This popcnt requirement was introduced on build 25905 and onwards. If I can find out which new feature they have added that requires this, then I can remove it / disable it from the image so I can successfully upgrade. Otherwise, I am stuck with an expired OS which I have been upgrading from since WIndows XP x64 image.
      • Deleted's avatar
        Deleted
        Sep 14, 2023

        Aaron_R  

        I don't know the answer to this question, but updating using ISO - or did it cause an Error?

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