Forum Discussion

ilhamwk21's avatar
ilhamwk21
Copper Contributor
Oct 23, 2021

Hardisk External Error in Windows 11

Hello guys,

I have update my windows 10 OS to windows 11 OS a few day ago, I noticed my hardisk external wont work normally. It seem that the drive constantly insert and eject by it self. when I try to open device manager, it constantly refreshing (because hardware change detected). In file explorer it also constantly refresh and my external hard disk just pop in an few seconds later pop out.

any one have some problem and maybe solution for this?

thank you

3 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Check Windows Update and see if there is any other updates?
    Try connect it to a different USB port and see if the problem persist?
    • ilhamwk21's avatar
      ilhamwk21
      Copper Contributor
      I have try both solution, it doesnt work, but when I try to remove my wireless dongle for my mouse (another port), the external hard disk work seamlessly, I dont know if there is some sort bug in driver or interference in usb bus, because it also effect my wireless mouse.

      But thanks for the solution.
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        I advise you to open start and search for feedback and open Feedback Hub app and report this issue.
        Try perform a Clean Boot and see if the problem persist:
        https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Resources