Forum Discussion

Dmjatti's avatar
Dmjatti
Copper Contributor
Dec 10, 2021

Failed to install windows 11 insider preview 22518.1000 (rs_prerelese)

Windows 11 updates failed to install even after several attempts. and also waiting for 12 to 8 hours.

Every time when I log in to my pc the windows notification popup and that popup message is restart your pc, and when I restart my pc it takes 8 to 12 hours to update and become blank but it won't restart automatically. Then I have to start it manually when I start my pc manually, the pc starts undoing the updates. and again the windows popup notification pops up and the message is restart your pc.

the same cycle repeats every time.

 

4 Replies

  • Toulefan's avatar
    Toulefan
    Copper Contributor
    Try to disable Windows Defender firewall while you're downloading/installing the update.
    Better ?
  • 0xc1900101 errors are generic rollback error codes, usually caused by a driver issue. You should run SetupDiag to get the extended code to help determine what the issue is.

    You also should make sure all your devices are running the latest drivers, firmware, and BIOS/UEFI from the manufacturer's website (not Windows Update or Device Manager). Make sure you don't have any external devices (SD cards, USB keys, docks, etc.) plugged in as well.

    -Eddie
    • shaafsalman's avatar
      shaafsalman
      Copper Contributor

      normally the update fails after installation in bios after 3% and then redoing the changes to your computer happens

      when i tried the media installation tool following occured


      We couldn't install Windows 11 We've set your PC back to the way it was right before you started installing Windows 11. 0x80070002 - 0x20007 The installation failed in the SAFE OS phase with an error during INSTALL_DRIVERS operation

       

Resources